Riviera Tuition is a company that offers private tuition, as well as functioning as an Alternative Provision for SEN and highly vulnerable pupils, who cannot access mainstream education.
We are looking for a reliable, organised and energetic person to join our team as a Bookings Coordinator. Our office is based in Torquay and all admin staff work from this base. The role is fast-paced and busy and therefore will need someone who is dynamic and able to think on their feet in a busy business.
We are looking for someone to work 40 hours a week, Monday to Friday 8am - 4pm. Start and finish time negotiable, around family commitments, for the right candidate.
Option to work from home during the school holidays, if needed.
The candidate should:
· be able to prove their ability to offer excellent customer service in written and spoken English and have impeccable organisational skills.
· be able to multi-task, organise your own busy workload and relish the idea of their work supporting our young people and our teaching team.
· Be highly proficient with computers and using software that optimises the day-to-day management of their workload.
· Have an excellent telephone manner and ability to deal with difficult circumstances on the phone at times.
· Be able to be resilient during busy periods and handle pressure
· Be able to liaise and work well with office and teaching staff to ensure a smooth daily operation.
What will you be doing?
· Be the first point of contact for the business to external enquiries via phone and email.
· Speaking to prospective new clients, liaising with our teaching team and taking bookings.
· Ensure that bookings and clients are set up correctly on our booking system.
· Support our management team with the day-to-day administrative tasks.
On the job training will be given. There are great CPD opportunities for the candidate to upskill and develop their administrative skills. As a family-run business, we can offer flexible working hours during the school holidays
Job Type: Full-time
Pay: £28,080.00 per year
Ability to commute/relocate:
- Torquay: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- customer service: 1 year (required)
Work Location: In person
