Ref Number
B25-00264
Professional Expertise
Libraries, museums, theatres and open science
Department
Vice-Provost (Faculties) (B25)
Location
London
Working Pattern
Part time
Salary
£31,904-£35,575
Contract Type
Permanent
Working Type
On site
Available for Secondment
No
Closing Date
19-Aug-2026
UCL is London’s global university. LCCOS – Library, Culture, Collections and Open Science – provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship.
The LCCOS family comprises 4 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.
The Evening and Weekend Team provides essential library support to users by providing a safe and secure study environment as well as delivering front-of-house support to a high standard of service.
The post holder is part of a customer-facing team providing professional, high quality library services and support for the library’s resources, learning spaces and facilities during evenings and weekends. Library Assistants are expected to be the alert to the needs of the library users by being proactive with help and assistance to others. As well as vigilantly acting on any hazard or broken equipment in order to provide a safe learning environment.
The post holder will work as part of a customer-facing team delivering professional library services and support for resources, spaces, and facilities during evenings and weekends. Library Assistants proactively assist users, respond to needs, and address hazards or damaged equipment to ensure a safe learning environment.
Special Working Conditions include manual handling, and fire evacuation marshal responsibilities. Training will be provided.
This is an on-campus role. It is not suitable for regular remote working.
This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.
This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.
We are looking for candidates who in particular have the following experience and skills:
- Experience of interacting with customers in a frontline service environment, providing information in-person and online.
- Ability to complete repetitive tasks under pressure, accurately and with attention to detail, including data entry and filing.
- Communicating clearly so that everyone understands your message and intention.
Working hours for this role is: 14.5 hours/week (0.40 FTE)
Wednesday 17:00–21:00 (IoE)
Thursday 17:00–20:00 (LaSS)
Friday 17:00–20:00 (LaSS)
Saturday 10:45–15:15 (Main Library)
Location: Bloomsbury Campus (IoE, LaSS & Main Libraries)
Further details
A job description and person specification can be accessed from the link at the bottom of this page.
To apply, please provide:
- An up-to-date CV, including as a minimum detail of your current employment, salary and notice period, details of any former employment and your education history.
- A supporting statement, showing how your skills and experience meet each of the criteria marked ‘Application’ in the Person Specification found within the Job Description for this post. Your statement should be provided using the free text box under ‘Questionnaire’.
If you have any queries about the role or have any queries about the application process, please contact [email protected], quoting the job title and reference number.
Further information about UCL LCCOS can be found on our website https://www.ucl.ac.uk/lccos/
The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more.
Annual leave & Work life balance
- 27 days annual leave + 6 closure days (Christmas and Easter) as well as statutory holidays
- Hybrid and flexible working
- Ability to buy 5 additional annual leave days
Children & Family
- Enhanced maternity, adoption, paternity leave
Other benefits
We also offer some great benefits some of which are defined benefit career average revalued earnings pension scheme (CARE); cycle to work scheme and season ticket loan; on-site gym etc. As part of the UCL community you can access free lunch hour lectures, exhibitions and museums and collections. On campus UCL has the Bloomsbury theatre hosting a range of performances and a series of bars, cafes and other facilities, which UCL staff can use.
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.
You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/
