```Duties```
- Greet and check-in patients as they arrive at the medical office
- Verify patient information and update records as necessary
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to appropriate staff members
- Collect and process patient payments and insurance information
- Maintain cleanliness and organization of the reception area
- Assist with administrative tasks such as filing, faxing, and scanning documents
```Requirements```
- Previous experience in a medical office or customer service role preferred
- Strong communication and interpersonal skills
- Proficient in using office equipment such as computers, printers, and fax machines
- Knowledge of medical terminology is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Pay: £12.21 per hour
Benefits:
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
