Restaurant General Manager – Full-Time
Char & Barrel Ltd – Hatfield & St Albans, Hertfordshire
Pay: £35,000–£45,000 per year, depending on experience
Employment: Full-time
Locations: Hatfield and St Albans, Hertfordshire
Char & Barrel Ltd is looking for experienced and commercially minded Restaurant General Managers to take responsibility for the day-to-day operation and performance of our current Hatfield restaurant and our upcoming St Albans location.
We are looking for strong, organised and hands-on leaders who can ensure every area of the restaurant works together effectively. From the kitchen and bar to front of house, service and management, you will be responsible for ensuring tasks are completed, standards are maintained and every team member is properly trained and understands what is expected of them.
You will have overall accountability for your restaurant's performance, people, profitability and guest experience, reporting directly to the Area Manager.
This is an exciting time to join Char & Barrel Ltd as we grow from our established Hatfield operation into St Albans, with further opportunities for progression and increased responsibility as the business expands.
Hours and availability
- This is a full-time management position.
- Shifts will be scheduled according to the operational requirements of your designated venue.
- Current Hatfield trading hours are Sunday–Thursday, 12:00 pm–10:00 pm and Friday–Saturday, 12:00 pm–11:00 pm.
- St Albans trading hours will be confirmed ahead of opening.
- Regular evening and weekend availability is essential.
- Flexibility will be required to meet the operational needs of the restaurant.
Then the rest of the full description I sent you can remain the same, except wherever it says “Hatfield restaurant”, change it to “your designated restaurant.”
At the bottom, I would also add:
Please indicate whether you are applying for our current Hatfield location, our upcoming St Albans location, or would be happy to be considered for either.
That is more accurate to what you're actually recruiting for and makes the expansion sound intentional rather than vague.
yes now put that into the whole job advert Restaurant General Manager – Full-Time
Char & Barrel Ltd – Hatfield & St Albans, Hertfordshire
Pay: £35,000–£45,000 per year, depending on experience
Employment: Full-time
Locations: Current Hatfield location & upcoming St Albans location
Work location: In person
Job Description
Char & Barrel Ltd is looking for experienced and commercially minded Restaurant General Managers to take responsibility for the day-to-day operation and performance of our current Hatfield restaurant and our upcoming St Albans location.
We are looking for strong, organised and hands-on leaders who can ensure every area of the restaurant works together effectively. From the kitchen and bar to front of house, service and management, you will be responsible for ensuring tasks are completed, standards are maintained and every team member is properly trained and understands what is expected of them.
You will have overall accountability for your restaurant's performance, people, profitability and guest experience, reporting directly to the Area Manager.
This is an exciting time to join Char & Barrel Ltd as we grow from our established Hatfield operation into St Albans, with further opportunities for progression and increased responsibility as the business expands.
Hours and Availability
- This is a full-time management position.
- Shifts will be scheduled according to the operational requirements of your designated venue.
- Current Hatfield trading hours are:
- Sunday–Thursday: 12:00 pm–10:00 pm
- Friday–Saturday: 12:00 pm–11:00 pm
- St Albans trading hours will be confirmed ahead of opening.
- Regular evening and weekend availability is essential.
- Flexibility will be required to meet the operational needs of the restaurant.
What We Are Looking For
- Proven experience successfully managing a restaurant or comparable hospitality venue.
- Strong understanding of the complete day-to-day running of a restaurant.
- Proven experience leading and managing both managers and wider hospitality teams.
- Strong commercial awareness, including an understanding of labour costs, food and beverage costs, stock, wastage and profitability.
- A highly organised and structured approach to management.
- The ability to delegate effectively and ensure tasks are followed through from start to completion.
- Strong leadership and communication skills.
- The ability to recognise strong performance and address underperformance appropriately.
- A constructive management style that develops, motivates and holds people accountable.
- The ability to remain calm, make decisions and solve problems during busy services.
- Strong understanding of food safety, health and safety, licensing and restaurant compliance.
- Applicants must have the right to work in the UK.
Key Responsibilities: Restaurant Operations
- Take full ownership of the day-to-day operation and performance of your designated restaurant.
- Ensure all areas of the restaurant operate efficiently and consistently to company standards.
- Oversee the management team and ensure responsibilities and operational tasks are completed properly and on time.
- Ensure front of house, bar and kitchen teams communicate effectively and work together to deliver smooth service.
- Identify operational problems and take ownership of implementing and following through on solutions.
- Ensure the restaurant remains organised, well maintained and fully prepared for service.
Service & Standards
- Ensure every service operates smoothly and consistently to the expected standard.
- Ensure food is prepared, presented and served correctly and consistently.
- Ensure drinks and cocktails are prepared according to approved recipes and presentation standards.
- Ensure front-of-house service meets company expectations throughout the guest journey.
- Monitor standards during service and take action when they fall below expectations.
- Ensure guest feedback and complaints are handled professionally and appropriately.
Team Management & Training
- Lead and manage the restaurant's management team and wider workforce.
- Ensure every employee receives appropriate onboarding, training and ongoing development.
- Establish clear responsibilities and standards so employees understand exactly what is expected of them.
- Ensure managers are effectively training, supervising and developing their own teams.
- Identify training gaps and implement appropriate training and improvement plans.
- Recognise strong performance and address underperformance constructively and consistently.
- Build a dependable team capable of maintaining standards even when the General Manager is not physically present.
Commercial Performance
- Take responsibility for the restaurant's overall commercial performance and profitability.
- Monitor sales, labour costs, food and beverage costs, stock and wastage.
- Ensure staffing levels and rotas are appropriate for trading levels while maintaining service standards.
- Identify opportunities to improve efficiency, control costs and increase revenue.
- Review performance information and take action where results fall below expectations.
- Report restaurant performance, challenges and required actions to the Area Manager.
Compliance
- Ensure food safety, health and safety, licensing and other regulatory requirements are consistently maintained.
- Ensure managers and team members understand and follow company policies and procedures.
- Maintain appropriate operational and compliance records.
- Identify risks and ensure corrective actions are completed promptly.
What You'll Bring to Our Team
- Strong leadership and accountability.
- Excellent organisation and attention to detail.
- A proactive and solutions-focused approach.
- Strong commercial awareness.
- Clear, confident and respectful communication.
- The ability to manage managers as well as wider restaurant teams.
- A consistent approach to standards and performance.
- The ability to develop people rather than simply manage their tasks.
- A genuine understanding of hospitality and the importance of guest experience.
What We Offer
- £35,000–£45,000 per year, depending on experience.
- A senior management position with responsibility for an individual restaurant.
- The opportunity to build and develop a high-performing management team.
- Genuine responsibility for operational and commercial performance.
- The opportunity to join Char & Barrel Ltd during an exciting period of expansion.
- Opportunities for progression and increased responsibility as the company grows across Hatfield, St Albans and future locations.
How to Apply
Please submit your CV together with your current availability, earliest available starting date and details of your relevant restaurant management experience.
Please also indicate whether you are applying for our current Hatfield location, our upcoming St Albans location, or would be happy to be considered for either.
Please note: Proven restaurant management experience and regular evening and weekend availability are essential for this position.
Experience:
Hospitality management experience required.
Work authorisation:
United Kingdom required.
Work location:
In person.
Pay: £35,000.00-£45,000.00 per year
Experience:
- Hospitality: 5 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
