Job Advert
Join a brand-new retirement community at Hampton Court Estate as their founding Concierge. You'll be part of creating something special from day one - welcoming the first residents and building a warm, vibrant community where people over 65 can thrive independently.
At Birchgrove, we create welcoming rental communities designed exclusively for people over 65 — places where residents can feel comfortable, connected and independent.
Our work is about more than just buildings; it's about people. We put residents and colleagues at the heart of everything we do, making a meaningful difference every day. We're proud to be a Living Wage Employer and a Disability Confident Employer, and we're committed to building an inclusive workplace where everyone feels valued and supported.
Hampton Court Estate is a brand-new community just moments from the River Thames and Hampton Court Village. Opening in September, this is an exciting opportunity to be part of a new team from the very beginning and help welcome our first residents into their new home.
As the first point of contact, you'll create a warm and welcoming environment for residents and visitors. This varied role spans multiple operational areas including administration, event coordination and daily operations.
Your key responsibilities:
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Support residents in their day-to-day activities
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Assist with activities and events
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Answer telephone enquiries professionally and efficiently
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Collaborate with residents, families, and staff members
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Provide support to residents, guests and visitors
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Deliver high-standard food and beverage service in the restaurant
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Serve hot drinks and bar drinks throughout the day
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Clean communal areas
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Greet visitors at reception and manage car park
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Undertake activities under Health & Safety policies and procedures
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Warm and friendly personality
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Passionate about enhancing the lives of our residents
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Innovative and creative approach
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Self-motivated and enthusiastic with excellent customer service commitment
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Great communication skills
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Excellent team player
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Committed to enhancing residents' well-being and fostering community
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Values aligned with our philosophy as outlined on: www.birchgrove.life
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Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression
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Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact
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Competitive compensation and benefits
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Complimentary lunch cooked by our professional Chefs
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Health Care Cash Back scheme
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Electric Car Scheme
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We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued
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Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation
Ready to make a real difference from day one? Apply now and help us create something extraordinary at Hampton Court Estate.
