Location: Fitzrovia hospital
Are you looking for a dynamic and varied role within a fast-paced, patient-focused environment? We are seeking a proactive and reliable Facilities Assistant to join our team at a leading private hospital in the heart of London. This is an excellent opportunity for someone who enjoys a hands-on role, takes pride in maintaining exceptional standards, and thrives in a setting where no two days are the same.
As a key member of our Facilities team, you will support the smooth day-to-day running of the building, ensuring that our hospital remains safe, welcoming and efficiently operated for patients, visitors and staff. Working as part of a rota (including some Saturdays) you will provide essential operational, administrative and front-of-house support, while assisting the Operations Manager across a range of facilities functions.
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What You’ll Be Doing
Facilities & Front of House Support
- Supporting the daily running of reception workflows and ensuring a professional, friendly experience for all visitors.
- Assisting the Operations Manager with compliance, administrative duties and general facility-related tasks.
- Coordinating day-to-day housekeeping and caretaking activities, escalating issues as required.
- Conducting routine building and housekeeping checks to ensure all areas remain safe, clean and well-presented.
- Helping resolve site-related issues and liaising with external contractors, building management and emergency services when needed.
- Supporting key-holding responsibilities, including opening and closing the building (as required).
Contractor & Supplier Coordination
- Acting as a point of contact for contractors attending the site.
- Maintaining contractor files and supporting the collection of quotes for supplies or services.
- Coordinating contractor access and monitoring on-site works.
- Assisting with basic procurement tasks and identifying suitable options for minor works or purchases.
Administration & Record Keeping
- Ensuring accurate data entry into the Practice Manager system and supporting internal databases.
- Assisting with invoicing, payments and basic credit control tasks.
- Supporting documentation, filing, archiving and general facilities administration.
- Assisting with space management and the movement/storage of equipment.
- Supporting the archiving of patient files and business documents.
- Helping maintain the Asset Tracking system and assisting with routine audits.
- Maintaining accurate databases and supporting general system functionality.
Health & Safety Assistance
- Supporting staff in following Health & Safety procedures and reporting hazards.
- Assisting with updates to H&S documentation and supporting risk assessments.
- Reporting incidents, equipment issues or accidents promptly.
- Helping uphold hygiene and cleanliness standards across facilities areas.
- Acting as Fire Marshall while on duty (training provided).
- Assisting with Code Blue drills and other emergency-preparedness activities.
- Supporting the development of safe working practices within the Facilities team.
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What We’re Looking For
- A proactive, organised individual with strong communication skills.
- Someone who enjoys working in a hands-on, varied role.
- Ability to multitask, use initiative and provide excellent service to staff and patients.
- Experience in facilities, front-of-house or a similar operational role is desirable (though training will be provided).
- Comfortable working in a clinical or hospital environment.
Pay: £25,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Sick pay
Work Location: In person
