At Specsavers, all our Call Centre Assistants are essential in shaping the beginning of our customer service journey.
We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach and a willingness to help - a friendly and professional approach is essential.
As part of our team, you'll make sure every patient receives a great experience from start to Finish, creating a positive impression at every opportunity.
Answering all telephone calls in a prompt, clear and friendly manner.
Transferring calls efficiently.
Responding to customer enquiries.
Ensuring customer details are captured accurately when booking appointments.
Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long term careers.
We are able to provide training to develop your existing skills and expand your knowledge in Optics to enable you to support with all our customer enquiries, ensuring the highest levels of customer care is maintained.
Please be aware this job involves working 1 weekend every 3 weeks .
Job Types: Part-time, Permanent
Pay: Up to £12.91 per hour
Expected hours: 34.0 per week
Benefits:
- Employee discount
- Sick pay
- Store discount
Work Location: In person
