Shift pattern is to be discussed but will be 4 to 5 shifts per week and 12 hour shifts (Nights), this position is new and we are open to speaking with someone flexible that can support the company needs as it grows in the area.
Key Responsibilities -
Fleet Management
- Oversee the Reading fleet, including vehicle inspections and checks within the garage.
- Manage vehicle deliveries and collections as required.
- Ensure vehicles are maintained in a clean, roadworthy, and professional condition.
- This will be shared with designated management personnel.
Key Management
- Conduct and document weekly key audits.
- Ensure all key records are accurately maintained in both physical files and electronic systems.
- Investigate and report any discrepancies immediately.
Assignment Instructions (AIs)
- Create, update, and manage site Assignment Instructions (AIs) in both paper and electronic formats.
- Ensure all documentation remains accurate, compliant, and readily accessible.
- This responsibility is shared with relevant management personnel.
Site Visits and Client Relations
- Conduct site visits as required.
- Maintain positive and professional relationships with clients and site representatives.
- Identify and escalate operational concerns and opportunities for service improvement.
- This responsibility is shared with relevant management personnel.
Officer Supervision and Welfare
- Monitor officers' attendance, including start and finish times.
- Ensure officers maintain the required standards of uniform, appearance, and personal presentation.
- Check vehicle cleanliness and condition.
- Maintain regular communication with officers on duty to support their welfare and operational requirements.
- Provide guidance, advice, and assistance where necessary.
Operational Support
- Assist with alarm activations, patrols, and other operational duties when required.
- Work closely with the Control Room to support officers operating in the field.
- Provide guidance and resolve operational issues efficiently and professionally.
Covering Staff Shortages
- When annual leave cannot be covered through normal staffing arrangements, the Supervisor will be expected to cover operational shifts where necessary.
- In cases of short-notice sickness absence, the Supervisor must:
- Make immediate arrangements to maintain service delivery.
- Amend, reallocate, or cancel shifts where appropriate.
- Cover duties personally when necessary until suitable cover is secured.
General Expectations
- Demonstrate leadership, professionalism, and accountability at all times.
- Experienced and confident when dealing with clients.
- Support the company's operational objectives and service standards.
- Ensure compliance with all company policies, procedures, and client requirements.
- Promote a positive working environment and maintain high levels of staff engagement, welfare, and performance.
- Act as a role model for operational excellence, customer service, and professional conduct.
Pay: £34,944.00-£43,680.00 per year
Benefits:
Application question(s):
- Do you have 5 years HMRC work history in the UK?
Licence/Certification:
- SIA licence (preferred)
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
