Overview
Join our dynamic team at our Speke Dealership as a Warranty Administrator, where your organizational skills and attention to detail will drive the smooth processing of warranty claims and ensure exceptional service for our customers. In this vital role, you will manage warranty documentation, coordinate with various departments, and uphold the integrity of our warranty processes. Your clerical experience will be instrumental in maintaining accurate
Responsibilities:
- Check and verify warranty claims and procedures are in accordance with Ford Motor Company, BYD & Omoda Jaecoo Company Policy & Procedures.
- Process claims to the relevant manufacturers via computer.
- Ensure the warranty repair to receipt time does not exceed the national average.
- Ensure that all warranty statements/payments/invoicing and releasing are up to date at each month end.
- Daily liaison with Aftersales personnel together with external communication with relevant Manufacturer and Retail dealers.
- Ensure all requested parts are returned safely to relevant Manufacturers using set procedures.
- General housekeeping of the department.
Skills Required:
- Must be a systems orientated person
- Ability to operate effectively under pressure with the minimum of supervision.
- Be an accurate worker who pays attention to detail
- Good communication skills and works well within a team environment
- Computer literate
- Knowledge of motor Industry desirable but not essential
Pay: From £27,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
