We are looking for a capable, experienced, and highly motivated individual to join the administrative team within the ELHT Orthoptic Department.
The post holder will provide clerical support to the Orthoptic Department, using both the Cerner and EMIS booking systems.
With experience of patient administration systems, office management, and diary coordination, you will act as a key coordinator of the team’s clinical activities.
You will be working as part of the Orthoptic team, which includes Orthoptists, Optometrists, Orthoptic Assistants, and administrative staff.
You will be responsible for the organisation and scheduling of Orthoptic clinics across East Lancashire.
This includes making new and follow-up appointments for both Consultant-led and Orthoptic clinics, as well as cancelling and rebooking hospital and community Orthoptic appointments when required.
You will act as a central point of contact for all community referrals and some hospital referrals.
In addition, you will answer telephone calls and manage messages left on the answer machine in a professional and timely manner.
