Join Our Friendly Front-of-House Team
Administrative Assistant / Medical Receptionist at Castlemilk Group Practice
Castlemilk Group Practice is looking for a reliable, approachable, and organised Administrative Assistant/Receptionist to join our well-established, supportive team. This is a great opportunity to work at the heart of a busy GP practice where you’ll make a real difference to patients every day.
Hours & Working Pattern
- 35 hours per week over 4 days
- Shifts between 8:00am and 6:00pm
- A rotational late shift until 7pm on Thursdays (approximately 1 in every 10 Thursdays)
As the first point of contact for our patients, you’ll play a vital role in the smooth running of the practice. Your day-to-day responsibilities will include:
- Booking appointments by phone and in person
- Processing prescriptions and incoming mail
- Managing patient enquiries and signposting to appropriate services
- Supporting clinicians and the wider practice team with administrative tasks
A basic understanding of the NHS structure is essential due to the nature of patient enquiries.
About You
We’re looking for someone who:
- Has excellent communication and people skills
- Is computer literate and confident using digital systems
- Can stay calm and professional under pressure
- Is flexible and willing to help cover holidays and sickness when needed
Experience using Vision and Docman is desirable, but not essential—full training will be provided.
Why Join Us?
- Work within a friendly, experienced, and supportive team
- Receive full training and ongoing support
- Be part of a practice that values patient care, teamwork, and professionalism
If you have not been contacted within one week of the application closing date, unfortunately you have not been selected for interview.
Pay: From £13.20 per hour
Benefits:
- Company pension
- Free parking
- Sick pay
- Store discount
Experience:
- GP surgery: 1 year (preferred)
Work Location: In person
