Customer Marketing Executive, International Markets
Hybrid, London - City
Full time, Permanent
Salary: £38,000 - £42,000
Your role:
As a Customer Marketing Executive, you will support the end-to-end delivery of multi-channel content and campaigns aimed at helping members and customers with training, courses, and qualifications to advance their careers. You will leverage data and systems to deliver timely, relevant, and engaging interactions across multiple channels, developing personalized communications to enhance customer experience and continuously improve marketing effectiveness.
You will create and manage content and campaigns, including promotional assets, online and offline promotions, email and social media campaigns, and collaborations with employers and partners.
This role offers a professional environment where you'll work with a skilled team to deliver high-quality marketing campaigns. You'll have the responsibility of tracking, measuring, and reporting on marketing effectiveness, ensuring that your efforts drive awareness and engagement. If you're passionate about marketing and eager to see the tangible results of your work, this position provides a meaningful opportunity to make a significant impact.
You:
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You are a marketer with strong attention to detail, excellent communication, and both digital marketing and analytical skills.
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You have proven experience in marketing, ideally in a fast-paced environment, with a track record of collaborating to deliver high-quality campaigns.
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You are proactive in tracking, measuring, and reporting on marketing effectiveness to drive awareness and engagement.
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You hold relevant qualifications such as CIM or a degree, and possess knowledge in areas like email marketing, Google Analytics, and GDPR.
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You demonstrate strong writing and presentation skills, with the ability to manage multiple campaigns and meet deadlines.
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Experience in a similar role within the education or financial services industry is advantageous.
Interview process:
We understand that taking time to prepare for and to attend interviews is a big commitment and want the process to be as transparent as possible.
You can expect the following process from us:
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A short, introductory phone call from our Talent Acquisition Advisor.
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A formal 1st Stage Teams interview with the Talent Acquisition Manager and the Marketing Manager.
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A formal 2nd Stage (Teams/In-person TBC) interview with leadership representatives of the Market & Opportunities teams.
Application deadline:
We will review applications on Friday, 28 Aug 2026. Applications after this date are welcome, however these will be reviewed and progressed on a rolling basis should we have available slots on the shortlist.
Next steps:
If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.
If you have any queries or you would like to see the full JD, please get in touch on [email protected].
We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.
Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.
If you are interested in working with us in the future, please contact [email protected]. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.
Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews
The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintains public trust in the insurance, financial planning, and mortgage advice professions.
Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.
Chartered Insurance Institute
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