Job Summary:
We are seeking a Hotel Operations Manager to oversee daily hotel operations, ensure exceptional guest experiences, and lead operational excellence across all departments. This role is ideal for a results-driven hospitality professional with strong leadership and organizational skills.
What you'll do:
- Oversee daily hotel operations and guest services.
- Lead front office, housekeeping, food and beverage, and maintenance teams.
- Ensure outstanding guest satisfaction and service quality.
- Monitor operational performance, budgets, and occupancy targets.
- Maintain compliance with health, safety, and hospitality standards.
- Resolve guest concerns and implement service improvements.
- Support staff development and operational excellence.
Requirements:
- Experience in hotel operations, hospitality management, or a related leadership role.
- Strong leadership, communication, and organizational skills.
- Customer-focused with excellent problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with hotel management systems is an advantage.
Why work with us:
- Competitive salary and benefits.
- Career growth and advancement opportunities.
- Supportive and collaborative work environment.
- Ongoing training and professional development.
Pay: £51,600.00-£70,800.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Life insurance
Work Location: In person
