Who We Are
R-Tech Welding Equipment is one of UKs largest welding equipment suppliers. We offer a fantastic range of quality & affordable welding machines. Our diverse customer base ranges from Industrial Engineering right through to hobbyists, and we supply throughout the UK and overseas. We back this up with friendly customer support and advice to help our customers with their work and projects.
At R‑Tech Welding Equipment, our priority is to provide the best possible R‑Tech Experience.
We build long‑lasting customer relationships based on integrity, helpfulness, respect, and kindness.
Our team is empowered to be adaptable, solutions‑focused, and committed to delivering excellence in every interaction.
By joining R‑Tech, you’ll become part of a passionate, friendly team that values personal development, professional growth, and a genuinely positive work culture.
Our Company Values
- Respect
- Integrity
- Adaptability
- Solutions Focused
- Helpfulness
- Kindness
About the Role
We’re looking for an enthusiastic Sales Advisor with good Customer Support skills to join our Sales Team.
You’ll be the first point of contact for new and existing customers via phone, email, and web platforms—providing quotes, processing orders, advising on products, and delivering the exceptional service R‑Tech is known for.
This is a great role for someone who enjoys helping customers, working as part of a team, and supporting the full sales cycle from enquiry to order fulfilment.
Key Responsibilities
- Respond to customer enquiries by phone, email, and online channels
- Process quotes and orders (telephone & website)
- Provide advice on our full product range
- Maximise sales value and profitability on all orders
- Support the customer service line and technical support line when required
- Participate in company projects and attend trade shows
- Order non‑stock items from approved third‑party suppliers
What We’re Looking For
- Strong communication skills and a confident telephone manner
- PC literate; able to operate multiple systems
- Customer‑focused mindset with a proactive attitude
- Ability to learn and explain technical product details
- Ability to multitask, prioritise, and stay organised
- Previous customer service or sales experience is beneficial but not essential
- Knowledge or an interest in welding or engineering is an advantage
What We Offer
- Salary £27,000-£30,000 Dependant on Experience
- 33 days holiday
- Bonus scheme
- Company Sick Pay Scheme
- Employee Wellness Plan
- Supportive team, training, and development opportunities
How to Apply
If you’re passionate about helping customers and want to join a team that values integrity, growth, and collaboration, we’d love to hear from you.
Apply now with your CV and a short covering note
We politely ask no agencies contact us regarding this position. Thank you.
Job Types: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Application question(s):
- Only candidates living in and around Tewkesbury will be considered. Are you local to us?
- What relevant experience makes you suited for this position?
- Why are you interested in this position?
- What are you looking for in your next role that you were missing in your previous role?
- How would your previous coworkers describe you?
- Can you describe a time you had to learn a new skill for a job?
- If you could work on any engineering project big or small, in the past, present, or future, what would it be?
Work authorisation:
- United Kingdom (required)
Work Location: In person
