Overall aim of the role:
We are seeking a reliable and hardworking Grounds & Facilities Assistant to join the team at West Court Retreat. This varied role offers the opportunity to help maintain the high standards our guests expect across the hotel, grounds, and outdoor areas.
The successful candidate will be responsible for the upkeep and presentation of the hotel's gardens, outdoor spaces, and communal areas, while also assisting with general maintenance tasks and supporting the housekeeping team when required.
The ideal candidate will be practical, flexible, and take pride in maintaining a clean, safe, and welcoming environment for our guests.
Please note, West Court Retreat is not on a public transport route, so applicants should consider their travel arrangements before applying.
What you’ll do:
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Outdoor Presentation: Maintain the cleanliness and appearance of the hotel's exterior areas to ensure a welcoming environment for guests at all times.
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Grounds & External Cleaning: Carry out regular cleaning and upkeep of outdoor areas, including terraces, patios, pool surroundings, pathways, driveways, and entrances.
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Daily Upkeep: Sweep and clear patios and litter from outdoor areas, ensuring the grounds remain tidy, safe, and presentable throughout the year.
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Health & Safety: Ensure all work is carried out safely and in accordance with health and safety procedures, identifying and reporting any hazards or maintenance concerns promptly.
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Flexibility: Provide support with additional duties as required to maintain the high standards of presentation and service expected at West Court Retreat.
Who you’ll be:
The successful applicant will be able to demonstrate:
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Leadership & Motivation: A hands-on individual with a positive, can-do attitude and the ability to tackle a variety of housekeeping and outdoor tasks efficiently.
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Organisational Skills: Capable of managing a varied workload, prioritising tasks effectively, and maintaining high standards in a busy environment.
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Attention to Detail: Takes pride in ensuring the hotel's grounds, outdoor areas, and facilities are clean, tidy, and well-presented at all times.
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Communication: Works well both independently and as part of a team, with good communication skills and a willingness to support colleagues across different departments.
Experience:
Previous experience in a maintenance, groundskeeping, gardening, housekeeping, facilities, or similar hands-on role is preferred.
The Rewards of Joining Us:
We offer great salaries and generous benefits and rewards including:
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Full Membership to Nirvana Spa and Pulse 8
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Life Assurance (4 x Annual Salary)
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Medical Cash plan *
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Thrive Mental Health App
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Complimentary guest passes
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Discounts on selected products
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Company sick pay *
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Recognition & reward company days out
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Paid breaks
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Employee Referral Scheme
(* upon successful completion of probationary period)
Equal Opportunities
Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and in most cases unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.
We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.
