Join Our Team as a Quality & Compliance Specialist!
Are you passionate about quality, compliance, and making products even better?
We're looking for an experienced Quality & Compliance Specialist to become our in-house expert, taking ownership of quality and compliance across an exciting and ever-growing product range. As our business continues to grow, this is a brand-new role that offers the opportunity to make a genuine impact from day one. You'll work closely with suppliers and internal teams to ensure our products meet the highest quality and compliance standards, while helping shape and continuously improve the way we manage quality across the business. From commercial catering equipment and workshop machinery to arcade machines, jukeboxes, hot tubs, pergolas and even fish tanks, no two days are the same. If you enjoy variety, solving problems and working with an incredibly diverse range of products, this could be the perfect opportunity for you.
Why Join Monster Group?
At Monster Group, we're a fast-growing ecommerce retailer supplying thousands of products to customers around the world. As our product range and international presence continue to expand, we're investing in our Quality & Compliance team with the creation of this brand-new role.This is an exciting opportunity to join us at a time of growth, where you'll have the chance to influence processes, work closely with suppliers across the globe and help shape how quality and compliance develops within the business.If you're someone who enjoys taking ownership, driving improvements and making a real difference, you'll be given the autonomy and support to do exactly that.
What You'll Be Doing
Own Quality & Compliance
- Take ownership of company compliance requirements, including EPR, WEEE, CBAM, Packaging Waste Regulations, ESG, supplier due diligence and ethical compliance.
- Lead product compliance activities including REACH, RoHS, CE/UKCA requirements, Declarations of Conformity, Technical Files, Safety Data Sheets, product testing and certification.
- Ensure compliance documentation remains accurate, organised and audit-ready.
Drive Continuous Improvement
- Work closely with suppliers to improve product quality and resolve compliance issues.
- Investigate customer complaints, identify root causes and implement effective corrective actions.
- Analyse trends and identify opportunities to improve product quality, supplier performance and internal processes.
- Help shape and continuously improve our quality systems as the business grows.
Stay Ahead
- Monitor changes in UK and international legislation.
- Act as our internal specialist, helping ensure the business remains compliant while supporting new product development.
What We're Looking For
- Previous experience within Quality Assurance, Product Compliance, Technical Compliance or a similar role.
- A good understanding of UK product compliance and quality processes.
- Experience working with suppliers and driving quality improvements.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Highly organised and comfortable managing multiple priorities.
- Confident communicating with stakeholders at all levels.
- Good Microsoft Excel skills.
You don't need experience across every regulation listed above. If you've built your career within product quality or compliance and are keen to continue developing your expertise, we'd love to hear from you.
No Two Days Are the Same
One day you could be reviewing technical documentation with an overseas supplier, the next investigating customer feedback, improving product quality, supporting the launch of a brand-new product, or keeping the business ahead of changes in legislation. If you enjoy variety, autonomy and solving problems, you'll never be short of interesting challenges.
Working Hours & Location:
Full time - starting between 8.00am and 9.30am, and finish between 4.00pm and 5.30pm (37.5 hours per week with 30 minutes or 1 hour for lunch). You will be based at our modern offices near York (YO60 6PG) 5 days a week, so having your own transport is essential.
About Monster Group
At Monster Group, we’re dedicated to fostering a positive, inclusive workplace where everyone has the opportunity to succeed. We actively champion diversity and equal opportunity, creating a culture rooted in respect, collaboration, and innovation. We welcome applications from individuals of all backgrounds. Please note, applicants must have the legal right to work in the UK.
For us, work is more than just a job — it’s a place to grow, have fun, and make a meaningful impact. We’re committed to supporting your development, encouraging continuous learning, and empowering you to live our values every day.
What We Offer
Health & Financial Wellbeing
- Private Medical Cover through AXA, including access to the AXA Employee Assistance Programme
- Mental Health First Aiders – here when you need someone to talk to
- Group Life Assurance Plan – peace of mind for you and your loved ones
- Long-Term Income Protection – because we’ve got your back for the long haul
- Emergency Loans – support for life’s unexpected “Oh no!” moments
- Enhanced Family Leave & Support – for growing families and navigating life’s sensitive moments
Time Off That Truly Counts
- 25 days holiday + bank holidays
- Up to 5 extra days for long service – one for each year with us
- Birthday Lie-In – take a late start, long lunch, or early finish
- Paid Volunteering Day – make a difference on Monster’s time
- 30-minute lunch flex – start early or finish early, your choice
- Dress Down FriYAYs – ease into the weekend in comfort
- Stylish & Smart Dress Code – dress how you feel confident and professional
Perks That Make Life Sweeter
- The Wisdom App – wellbeing tools right at your fingertips
- Bright Exchange Discounts – shop 'til you drop with exclusive offers
- Bike to Work Scheme – a healthier you, a greener planet
- Free Parking at all our sites
- Unlimited tea, coffee, and treats – including our legendary Orange Treat Bucket
Culture & Celebration
- The Moscars – our very own Oscars-style celebration of excellence
- Monster Mixers & Seasonal Socials – from festive parties to team get-togethers
- Monster’s Monthly Wheel of Fortune – spin to win brilliant prizes
- Warm Monster Welcome – free breakfast or lunch on your first day
Please note: Some benefits (like private medical cover and the bike to work scheme) become available after your probation — we’ll walk you through everything during onboarding!
Benefits:
- Bereavement leave
- Company events
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
Ability to commute/relocate:
- York YO60 6PG: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
