Account Development Manager
County Office Supplies Ltd
Location: Newhaven, East Sussex
Salary: £25,000 basic salary + commission
First-Year OTE: £25,000–£35,000+
Hours: Monday to Friday, 9:00am–5:00pm
Job Type: Full-time
About County Office Supplies
County Office Supplies is an established independent supplier of office supplies, office furniture and workplace products, serving businesses throughout Sussex and across the UK.
We pride ourselves on providing a personal, knowledgeable service and building long-term relationships with our customers. As we continue to grow, we are looking for an enthusiastic and commercially minded Account Development Manager to join our team in Newhaven.
This is a sales-focused role combining new business development with ongoing account management. You will be responsible for identifying new opportunities, opening new customer accounts and then developing those relationships to generate long-term, profitable business.
If you enjoy speaking to customers, building relationships and seeing the results of your work directly reflected in your earnings, this could be a great opportunity.
The Role
As an Account Development Manager, you will manage and develop your own portfolio of customers while actively generating new business.
A key part of the role will involve telephone-based sales activity, contacting prospective businesses and identifying opportunities where County Office Supplies can help with their office supplies, furniture and wider workplace requirements.
Once an account is established, you will continue to develop the relationship, becoming a regular point of contact and identifying further opportunities to grow the account.
Key Responsibilities
- Proactively contact prospective businesses to generate new sales opportunities and open new customer accounts.
- Develop and manage your own portfolio of business customers.
- Build strong, long-term relationships with customers through regular telephone and email contact.
- Identify customer requirements and recommend appropriate products and solutions.
- Generate quotations and follow up sales opportunities.
- Introduce customers to our wider product ranges, including office furniture, workplace products and office supplies.
- Develop newly opened accounts into regular, profitable customers.
- Re-engage dormant or inactive customers and identify opportunities to regain their business.
- Work towards agreed monthly targets for new accounts, new business and overall account growth.
- Maintain accurate records of customer conversations, opportunities and sales activity within our CRM system.
- Develop a strong understanding of our products, suppliers and services.
- Work closely with colleagues and suppliers to provide customers with competitive and effective solutions.
- Deliver a high standard of customer service throughout the sales process.
What We're Looking For
We are looking for someone who is confident speaking to businesses and enjoys developing relationships rather than simply making high-volume sales calls.
You should have:
- At least 1–2 years' previous sales experience, preferably within B2B sales, account management, telesales or business development.
- A confident and professional telephone manner.
- Excellent communication and relationship-building skills.
- The confidence to approach new businesses and start conversations with prospective customers.
- A proactive attitude and willingness to generate your own sales opportunities.
- A commercial mindset with the ability to identify opportunities to grow customer accounts.
- The motivation to work towards and exceed agreed sales targets.
- Good organisational skills and the ability to manage follow-ups and opportunities effectively.
- Strong computer skills, including experience using Microsoft Office 365.
- The ability to work independently while also being part of a small, supportive team.
Previous experience within office supplies, office furniture, workplace products or a related B2B industry would be an advantage but is not essential, as full product training will be provided.
What We Offer
- £25,000 basic salary
- Uncapped commission opportunity
- First-year OTE of £25,000–£35,000+
- Clear and achievable sales targets
- Opportunity to build and manage your own customer portfolio
- Ongoing product and sales training
- Support from an experienced sales team
- Monday to Friday working
- No weekend working
- Free on-site parking
- Casual dress
- Staff discounts
- Opportunity to develop your career as the business continues to grow
Working Hours
This is a full-time, office-based position working:
Monday to Friday, 9:00am–5:00pm
The role is based at our offices in Newhaven, East Sussex.
How to Apply
If you are a motivated sales professional who enjoys developing new business and building long-term customer relationships, we would be pleased to hear from you.
Please send your CV together with a brief covering letter explaining why you would be suitable for the role to: [email protected]
Job Type: Full-time
Pay: £25,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
Experience:
- B2B sales: 1 year (required)
Work Location: In person