Who we are & what we do
PEST UK has been providing fast, reliable pest control services across domestic and commercial sectors for over 40 years. As a proud member of the BPCA, we meet strict industry standards and deliver high-quality service to our customers.
With over 30 qualified pest control technicians covering the South, South East, London boroughs, and now expanding into the Midlands, our operations continue to grow. Our busy and dynamic office in Grazeley is home to a team of 25+ staff who support daily operations and ensure excellent service delivery.
The role
We are looking for a highly organised and proactive Diary Coordinator to join our team. This is a key role responsible for coordinating technician workloads, managing diaries, and ensuring smooth day-to-day operations.
Full training will be provided.
What you’ll do
- Allocate jobs to technicians and schedule appointments efficiently using our system
- Manage and optimise technicians’ diaries for upcoming days and weeks
- Handle inbound calls from customers and respond to scheduling queries
- Liaise closely with technicians and office team to ensure smooth service delivery
- Monitor and adjust schedules to maximise efficiency and customer satisfaction
- Carry out general administrative duties related to bookings and job management
What you’ll bring
- Strong organisational and multitasking skills
- Excellent communication and telephone manner
- Experience working in a fast-paced environment
- Ability to problem-solve and prioritise workloads effectively
- Confidence working with systems and managing schedules
- A team-focused approach with attention to detail
Hours
- 37.5 hours per week
- Weekly schedule to be confirmed
- Occasional weekend work may be required on a rota basis
Salary & Benefits
- £32,000 per annum
- Generous Bonus scheme
- Monthly pay (bank transfer)
- Free on-site parking
Pay: £32,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Ability to commute/relocate:
- Reading RG7 1JQ: reliably commute or plan to relocate before starting work (required)
Experience:
- Diary Coordinator: 1 year (required)
Work Location: In person