Key responsibilities & accountabilities
As part of our visitor service team, working weekends, you will operate our visitor welcome area, handle credit card sales, and proactively selling Forestry England memberships.
Give information and deal with enquiries from customers inclusively, positive and friendly
Regularly inspect car parks, walking, running and cycling routes, and other recreational facilities including play areas
Take pride in managing litter, to create a safe and enjoyable environment
Help maintain clean and welcoming public areas for our visitors to enjoy
Be willing to train in first aid and help when needed, contributing to safe and effective visitor support services
Work closely with staff and volunteers, ensuring a supportive and collaborative atmosphere
Follow Forestry Englands procedures for risk assessments, and customer service, being consistent and efficient
Oversee parking infrastructure, addressing any issues quickly to ensure a hassle-free experience for visitors
Carrying out minor repairs and maintenance such as play area safety surfacing
Helping with stock management
And any other tasks, reasonably requested by your line manager.
