**PLEASE NOTE THAT WE DO NOT OFFER SPONSORSHP AT THIS TIME**
Complex Needs Support Worker – Children and Young People
Make a Real Difference. Be the Person Who Changes a Young Person’s Future.
Are you compassionate, patient, and passionate about supporting children and young people?
Do you believe every child deserves understanding, consistency, and the right support to thrive?
We are looking for a Complex Needs Support Worker to join our dedicated team supporting children and young people in the community who have complex mental health needs, autism, or a learning disability.
This is not just a job. It is an opportunity to build meaningful relationships, develop specialist skills, and be part of a clinically led, trauma informed service that truly changes lives.
About the Role
You will be working in the community supporting children and young people who may present with:
- Complex mental health needs
- Autism spectrum condition
- Learning disabilities
- Emotional dysregulation
- Trauma history
- Anxiety or depression
- Behaviours of distress
Your role is to provide safe, structured, and therapeutic support that promotes stability, confidence, and independence.
Every day is different. Every interaction matters.
What You Will Be Doing
- Building safe, trusting relationships with children and young people
- Supporting emotional regulation using grounding and distraction techniques
- Using trauma informed and Positive Behaviour Support approaches
- Supporting access to community activities, education, and appointments
- Promoting life skills and independence appropriate to age and ability
- Recognising triggers and early signs of distress
- Implementing structured support plans
- Maintaining accurate records and contributing to risk management plans
- Working collaboratively with families and professionals
You will not be working alone. You will be part of a clinically supported and well structured team.
Training and Development We Invest in You
We do not believe in tick box training. We prepare you properly for the role.
You will receive:
- ARC Trauma Informed Training
- Positive Behaviour Support PBS
- Safeguarding Level 3
- Autism awareness and sensory needs training
- Mental Health and Learning Disability training
- Low Arousal Approach
- Bespoke, child specific training delivered by our clinical team
- Ongoing supervision from experienced clinical staff
- Structured professional development
We ensure you feel confident, competent, and supported in working with children and young people with complex presentations.
Why Join Us
We value our staff as much as the young people we support.
Here is what you can expect:
Above and Beyond Awards
Monthly recognition for staff who go the extra mile and make a difference.
Monthly Team Meetings
Opportunities to share ideas, reflect, and feel heard within a supportive team.
Clinical Supervision
Regular supervision from experienced clinical professionals to support your practice and wellbeing.
Bespoke Training
Training tailored to the specific child or young person you support.
Wellbeing Perks
Free fruit and bottled water provided weekly because your wellbeing matters too.
Supportive Culture
We promote reflective practice, shared learning, and strong communication across teams.
Who We Are Looking For
You may be perfect for this role if you:
- Have experience working with children or young people preferred but not essential
- Have experience in mental health, autism, or learning disability
- Are calm, patient, and emotionally intelligent
- Can remain composed in challenging situations
- Understand the importance of trauma informed care
- Are reliable and committed
- Want to build meaningful, long term professional relationships
Most importantly, you genuinely care about improving outcomes for children and young people.
What We Offer
- Competitive salary depending on experience
- Ongoing professional development
- Structured supervision
- Supportive and approachable management
- Career progression opportunities
- A role with purpose and real impact
This Role Is For You If
You want more than just a shift.
You want to help a young person feel safe.
You want to support growth, confidence, and independence.
You want to be part of a clinically strong, values driven, and person centred organisation.
If you are ready to make a lasting difference in the lives of children and young people in your community, we would love to hear from you.
Because the right support at the right time can change a child’s future.
Please note that all offers of employment will be subject to successful references and enhanced DBS check.
Pay: From £14.00 per hour
Expected hours: 4.0 – 37.0 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Flexitime
- Free fitness classes
- On-site parking
- Referral programme
Ability to commute/relocate:
- Redcar, North Yorkshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- SUPPORT WOKER: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence use / access to car & business insurance (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
