We’re looking for an Administrator to join our team in Leeds on a full-time, permanent basis. This is a hybrid role, with three days per week based in the office and two working from home, working Monday to Friday during standard office hours.
In this role, you will play a key part in supporting our Occupational Health (OH) services, contributing to the smooth running of our medical operations. You will be responsible for coordinating administrative processes, managing clinician schedules, handling client and patient communications, and ensuring accurate record-keeping and reporting.
This is an exciting and fast-paced opportunity within a collaborative, multi-disciplinary team, where you will help ensure a high standard of service delivery to our clients. Previous experience within a medical or occupational health environment would be preferred, though not essential.
- Coordinate and maintain clinicians' diaries, ensuring efficient scheduling of appointments and visits
- Use internal systems to manage bookings and maintain accurate, up-to-date records
- Handle incoming calls from clients and patients, providing a professional and courteous service
- Carry out general administrative duties, including data entry, filing, and record-keeping while maintaining confidentiality
- Support the coordination of medical services, liaising with internal teams and external stakeholders as required
- Prepare and send reports to clients in line with company processes and data protection standards
- Assist with the organisation of offsite clinician visits, including travel and accommodation arrangements
- Strong working knowledge of Microsoft Office, including Outlook, Word, and Excel
- Previous experience in an administrative role (experience in medical or occupational health settings is preferred)
- Excellent customer service skills, with a focus on delivering a positive experience
- Strong organisational skills with the ability to prioritise and manage a busy workload
- Effective communication and interpersonal skills
- High attention to detail and the ability to handle sensitive information with discretion
