Zonal Controller
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7)
Contract Type: Permanent, salaried (we also have an FTC vacancy within the team)
Here at the LEGOLAND® Windsor Resort our 2026 season is in full swing, and we are recruiting for two Zonal Controllers to join our AWESOME Zonal Control Team – one permanent and one fixed term contract!
As a Zonal Operations Controller, you will be right at the heart of resort operations, acting as the central point of coordination that keeps everything running smoothly. From monitoring live performance data to responding to operational issues as they arise, you will help ensure our guests enjoy a seamless and memorable experience every day.
The Zonal Controller will work closely with Zonal Managers and operational teams to triage incidents, prioritise actions, and deploy resources where they’re needed most. Whether it’s coordinating staffing, responding to ride downtime, or escalating facilities and IT issues, your calm, informed decision‑making will make a real impact.
You will also play a key role in reporting and handovers, capturing accurate operational insights that support continuous improvement. All of this sits within a strong commitment to health, safety, and compliance, helping to create a safe, efficient, and enjoyable environment for both guests and colleagues.
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