Love the energy of dynamic workplace environments and face-to-face customer engagement? Enjoy connecting with people, supporting day-to-day operations, and creating positive experiences for every visitor?
If you're looking for a full-time Team Member job in Manchester where every shift brings fresh activity and new opportunities, this could be the perfect role for you.
We're looking for an enthusiastic Team Member to join our growing team. In this dynamic, hands-on role, you'll support daily operations, engage directly with customers, and collaborate closely with team leads to deliver exceptional service standards across all floor activities.
Be Part of the Daily Action
From welcoming customers and handling operational inquiries to assisting with floor preparation and maintaining high standards, you'll be involved in every aspect of our daily operations.
Working alongside a supportive team, you'll manage visitor interactions, resolve customer queries on-site, and ensure every setup is presented professionally and effectively. It's a practical role that offers plenty of variety, allowing you to build real-world operational, customer support, and teamwork experience in a fast-paced environment.
Your responsibilities will include:
- Welcoming customers warmly, introducing available services, and providing clear, helpful information
- Assisting visitors with operational inquiries, account registrations, and service updates
- Representing the company and partner brands with confidence, professionalism, and clarity
- Supporting daily floor preparation, workstation presentation, and maintaining clean, organised spaces
- Assisting with customer tracking, daily logs, and administrative follow-ups using internal systems
- Working collaboratively with shift leads and team members to achieve smooth daily operations
- Working towards individual and team performance targets, service KPIs, and operational goals
- Continuously developing your customer service skills, communication confidence, and teamwork abilities
What You'll Bring
We're looking for someone who genuinely enjoys working with people and thrives in active, energetic environments.
You'll be a great fit if you:
- Enjoy meeting new people and delivering exceptional, customer-focused experiences
- Have previous experience in retail, customer service, hospitality, team support, or leisure (beneficial but not essential)
- Communicate confidently, professionally, and clearly with diverse audiences
- Stay organised, attentive to detail, and adaptable in fast-paced workplace environments
- Work well independently as well as part of a close-knit, supportive team
- Bring a positive, goal-oriented attitude and a proactive willingness to learn
- Demonstrate reliability, initiative, and a strong work ethic
We welcome enthusiastic individuals who enjoy working with people and want to build a rewarding career in team operations, customer service, and business support.
What's in it for You?
You'll receive the training, support, and opportunities needed to grow your operational career.
Benefits include:
- Performance-based bonus scheme and team incentives
- Comprehensive training and ongoing operational mentoring from day one
- Structured onboarding and continuous skills coaching
- Clear progression opportunities into Senior Team Member, Shift Leader, or Team Supervisor roles
- Skills development in communication, operational workflows, and team coordination
- Recognition programmes, performance incentives, and regular team social events
- A supportive, collaborative, and people-focused working environment
Start Your Journey with Us
Every successful career starts with strong, hands-on customer engagement and operational fundamentals. This role offers the opportunity to gain practical experience, develop versatile professional skills, and build a rewarding career in a fast-growing environment.
If you're ready to join a team that values initiative, rewards success, and supports your professional growth, we'd love to hear from you.
Apply today for this Team Member job in Manchester and see where this opportunity can take you!
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
