Company Background
The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode Warehouse is now raising the bar and firmly establishing itself as the leading technology and software solutions provider across many sectors through significant investment in systems, infrastructure, people and a brand new purpose-built Innovation and Customer Experience centre.
With a clear vision, significant investment and plans to grow product categories, services, solutions and expand firmly into new markets – there has never been a better time to be an Internal Sales Executive at The Barcode Warehouse.
The opportunities to get stuck into projects, new initiatives, and make a real impact are endless. Supported by a hands-on, proactive senior leadership team and surrounded by a friendly and helpful culture; the right person could have a long and rewarding career at The Barcode Warehouse.
If you are highly self-motivated, talented and up for the challenge of growing an already well-established business you’ll be a welcome addition to the team!
Job Role
Responsible for managing customer enquiries, processing orders, following up on leads, and driving sales growth. Building strong customer relationships, providing quotes and product information, upselling opportunities, and maintaining accurate CRM records. Achieving sales targets while delivering excellent customer service and adhering to company processes and standards
Core Responsibilities
- Processing orders, actively checking lead times and progress of orders, ensuring your admin workload is managed.
- Strong sales, negotiation and investigative skills with the ability to deal with objection handling with strong skills in closing sales deals.
- Learning utilising CRM ( HubSpot) and lead follow up systems and process.
- Proactive and reactive Sales call handling, to grow business.
- Client relationship Management- Dealing directly with Customers in all areas, liaising with other departments to ensure a great standard of customer service.
- Picking up enquiries and warm leads from customers and prospects looking for information and quotes for products and upselling to maximise deals.
- Representing the company in a positive light, always providing the best customer experience possible.
- Delivering sales against set KPI’s, including a set monthly sales target, that will increase with experience and time in the role.
- Ensuring strict adherence to codes of practice and business processes.
Experience/Knowledge Bank Essential
- Proficient use of CRMs and how to use them to improve lead follow up and sales processing (HubSpot, Sales Force or similar).
- Experience of working in a customer facing role ideally in a sales capacity.
- Number literate.
- Candidates must also be familiar with MS Office, particularly Microsoft Word/Excel. An interest in technology would also be an advantage.
- Background of achieving targets.
- A strong communicator and negotiator.
Desired Characteristics and skills
- Confident and quick learner
- Proactive, ambitious and driven
- Excellent organisational skills and the ability to multi-task
- Attention to detail and accuracy, with a focus on commercial awareness and margins
- Target driven with a desire to continuously improve
- Good record management skills
- Passion for results, and to follow our values and behaviours – Achieve, Innovate, Positive, Ownership, Collaborate and Our people
Employee Benefits
- Paid day off for your birthday
- Buy additional holidays scheme
- Additional holidays for length of service
- Employee Assistance Programme
- Company Sick Pay
- Paid day off to Volunteer
- Staff Events
- Employee Wellbeing Budget
- Onsite Gym
- Subsidised Coffee Shop
Hours are 08:30-17:30 Monday to Friday
Salary- £27,000 plus uncapped sales commission (OTE £32,000)
This role is an office based role with the option to WFH 1 day per week after probation.
We are an equal opportunities employer and disability confident committed.
We are Armed Forces friendly.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Ability to commute/relocate:
- Newark-on-Trent NG24 2EG: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to work in the office at least 4 days per week?
Experience:
- Internal Sales: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
