Organisation
Southampton City Council
Service Area
Transport & Planning
Job Location
Civic Centre, Southampton, Hampshire, SO14 7LY
Contract Length
Permanent
Work Hours
Full time - 37 Hours per week
Salary
£37,280 - £40,778 per annum
We have an exciting opportunity for a School Travel Team Leader – Passenger Assistants to join Southampton City Council (SCC) in the School Travel Service.
About the team
The School Travel Service arrange and oversee School Travel support to eligible individuals in both Mainstream and Specialist Educational Settings. The role will manage our Passenger Assistants in delivering their roles on a daily basis alongside the existing School Travel Team Leader – Passenger Assistants.
About the role
- Day to day team management of School Travel Service staff ensuring a highly motivated and well-coordinated team deliver a safe, effective, efficient and sustainable operational service.
- Recruitment, training and wellbeing of Passenger Assistants who support clients with their travel arrangements, ensuring sufficient trained Passenger Assistants are available to deliver the service.
- Proactively seek to develop the team and their working practices and processes to ensure continuous improvement.
- Work closely with other integral Council services, such as HR, to ensure effective management of and support to a large number of remote staff.
- Play a significant role in developing an environment where Southampton is chosen over other cities as a place to work and reside.
For further information about this role please view the job description.
About you:
- Previous experience of Managing a large number of remote staff
- Exceptional relationship building skills
- Excellent Communication Skills, both written and verbal.
- Excellent Level of IT literacy.
- A data driven approach to planning and optimization
- Understanding of budget management and operating in accordance with financial policy and requirements.
What we can offer you:
Salary: The salary band for this role is £37,280 - £40,778 per annum. The starting salary is £37,280 with annual progression through the salary bands.
Here at SCC we have a range of different benefits, a few examples can be found below.
- Excellent local government pension with 15.2% employer contribution
- Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
- Generous holiday 25–31 days, based on role and service
- Flexible working options (role-dependent)
- Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
- Training and development, including coaching and mentoring
- Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
- Veteran-friendly employer with the Armed Forces Covenant
- Retail discounts and savings through the Southampton City Council benefits platform
- Discounted memberships at local sports and fitness centres
- Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
- Employee volunteering scheme with 2 paid days leave to volunteer
For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)
If you feel you have the necessary background, experience, and skills to undertake this role we would like to hear from you.
Contact details for informal discussion:
For further information and details regarding the School Travel Team Leader – Passenger Assistants please contact Chris Russell, Travel Manager on [email protected].
Interview Information:
Please note that interviews are scheduled for w/c 7th September 2026 to be held in person at Civic Centre, Southampton, SO14 7LY.
Recruitment contact details:
Email: [email protected]
Tel: 023 8083 4033
For more information about SCC please visit Southampton City Council
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