The role will consist of office-based work as part of a small team, with a strong focus on taking inbound calls and making outbound calls to acquire and retain customers.
Maintain accurate customer records and update information.
Assist customers with inquiries, account questions, and troubleshooting.
Handle customer complaints with empathy and professionalism.
The ultimate goal is to provide a service to our customers that exceeds expectations while at the same time continuously improving efficiencies.
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
