Are you friendly, confident and great with people? Do you enjoy working in a busy environment where every day is different?
We are looking for a Receptionist to join our team at Web Adventure Park. You’ll be one of the first people our customers meet, so a warm personality, genuine smile and excellent customer service are essential.
You’ll need to be a team player who can also work independently, stay calm when things get busy and use your initiative to solve problems.
What you'll be doing
- Answering telephone calls and customer enquiries
- Taking bookings and processing payments
- Welcoming customers with a friendly and positive attitude
- Providing information about the park, activities and bookings
- Dealing with customer questions and helping resolve issues
- Thinking on your feet and using your initiative
- Working closely with the wider team to ensure customers have a great experience
- Helping to keep reception and customer areas clean, tidy and presentable
- Supporting the team during busy periods, weekends and school holidays
What we're looking for
- Previous experience in reception, hospitality or customer service is preferred
- Excellent communication and people skills
- Friendly, approachable and confident personality
- Ability to remain calm and professional in a busy environment
- Good organisational skills and attention to detail
- Ability to work independently and as part of a team
- Flexible and willing to help wherever needed
- A genuine passion for providing excellent customer service
- Comfortable working weekends and school holidays
Full training will be provided to the successful candidate, so if you have the right attitude and enjoy working with people, we would love to hear from you.
Working Pattern
This role is available Saturday, Sunday, Monday and Tuesday, with shifts between 9:00am and 7:00pm. The latest finish time is 7:00pm.
If you’re looking for a varied customer-facing role where you can make a real difference to our visitors' experience, apply today and join our team!
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
