Job Description
This is your chance to be part of something a bit different. You’ll help our customers feel good by giving them fantastic customer care and that’ll make you feel good. Making our customers feel better is what it’s all about. It’s everything from dispensing what they need, to your gentle advice that’ll put them at ease and you’ll let them know that you’re there for them. Together these elements will play a big part in making us No 1 for Customer Care.
About the role
As a Dispenser your customer care will be really wonderful. It’s more than providing the medicine customers need it’s giving them a reassuring experience as a customer. It’s the little things that make a big difference, like a friendly chat. Using your expert knowledge and advice you’ll put our customers at ease. We’ve so many fantastic health services on offer, why not let our customers know about how they can benefit from them, by recommending how we can support them. It's small tips that makes all the difference. You will also:
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Provide a fantastic, and personable service which keeps our customers coming back
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Support the Pharmacy team, as the first point of call for customer queries.
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Inspire your team with your amazing customer care and attention to detail
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Share what you know with your team, it could make such a difference to someone.
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Know our customers – it can make such a difference to the way we do things.
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Pass on feedback, taking steps to improve our care even more. We’re so proud of the standards we have, and we want to look after our customers, so getting what they need is really important to us.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
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Minimum 6 month's experience in working in a community or hospital dispensary or working in 'over the counter' healthcare.
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Passion for providing first-class customer service
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Enjoy working as part of a team
Our benefits-
Pension membership (PRSA)
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Partial paid maternity leave
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Discretionary annual bonus
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Generous employee discounts
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Flexible benefits scheme
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at
boots.jobs/ireland. Exclusions may apply, eligible roles only.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview in the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide
reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a
Pre-employment check prior to starting with us, this may include Garda vetting and/or professional registration/membership checks.
