Your Personality Could Be Your Biggest Career Advantage
Good with people? Quick to learn? Looking for an opportunity where you can actually grow?
We’re expanding our Glasgow team and looking for enthusiastic Customer Service Advisors who want to build confidence, gain real experience and develop skills that can open doors to future opportunities.
This is a customer-facing role — you’ll speak directly with customers, understand what they need and help create a positive experience.
No previous customer service experience is required. Full training and ongoing coaching are provided.
Why This Role Could Be Different
You won’t just be answering questions.
You’ll learn how to:
- Build rapport with different types of customers
- Understand customer needs and provide helpful solutions
- Handle enquiries confidently and professionally
- Create positive customer experiences
- Support customer engagement and retention
- Work towards achievable team and individual goals
- Collaborate with an energetic team
- Develop communication, problem-solving and commercial skills
- Take on more responsibility as you progress
Who Are We Looking For?
Forget the perfect CV — we’re looking for the right attitude.
This could be a great opportunity if you’re:
- Friendly, confident and approachable
- Comfortable speaking with new people
- Positive and solution-focused
- Reliable and organised
- Motivated by learning and personal development
- Comfortable working in a busy team environment
- Keen to build a long-term career
- Experienced in retail, hospitality, sales or customer service — great, but not essential
Start Here. Go Further.
This is a genuine entry-level opportunity for freshers, graduates and anyone looking for a fresh career start.
You’ll receive training in customer experience, communication, relationship building and professional development, with opportunities to progress based on your performance and potential.
Potential career path:
Customer Service Advisor → Senior Advisor → Team Leader → Assistant Manager → Management
Progression will depend on performance, capability, development and business requirements.
What You'll Get
- Competitive base salary plus performance-based bonuses
- Full training from day one
- Ongoing coaching and mentoring
- Clear career progression opportunities
- Leadership development
- Recognition and team incentives
- Team socials and networking opportunities
- National and international travel opportunities
- Supportive, collaborative and inclusive team environment
Why Wait for Experience? Build It.
Your first customer service role can give you much more than a payslip.
You’ll build confidence, communication skills, commercial awareness and relationship-building experience that can support future careers in customer experience, sales, account management, business development and leadership.
Ready to Make Your Move?
If you’re ambitious, people-focused and ready to learn, we want to hear from you.
Urgent hiring: applications are being reviewed quickly, and shortlisted candidates can expect to hear back within 2–4 days, subject to application volume.
Apply today for the Customer Service Advisor position in Glasgow.
We are an equal opportunity employer and welcome applications from people of all backgrounds. Hiring decisions are based on skills, qualifications and business needs.
Pay: £14.00-£16.00 per hour
Benefits:
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
Application question(s):
- Are you comfortable working in a customer-facing role and interacting with customers as part of your daily responsibilities?
Work authorisation:
- United Kingdom (required)
Work Location: In person
