London | Office-Based | Inditex
We are hiring an Employee Relations Specialist to support our UK retail business across multiple brands within one of the largest fashion retailers in the world.
This is a high-volume, operational ER role requiring strong experience in case management, UK employment law, and stakeholder management within a fast-paced environment.
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End-to-end ER case management (disciplinary, grievance, capability, investigations, appeals, SOSR)
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Managing high-risk and complex employee relations cases
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Providing clear, practical guidance to retail managers
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Ensuring legal compliance (UK employment law, ACAS) and consistent decision-making
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Supporting restructures, change programmes, and business-critical activity
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Conducting weekly store visits – this is a hands-on, field-facing role
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Using data, judgement, and risk assessment to drive outcomes
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Proven experience in Employee Relations / ER Specialist / HR Advisor role
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Strong knowledge of UK employment law and ER best practice
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Experience managing high-volume ER caseloads independently
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Background in retail, hospitality, logistics, or other fast-paced environments
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Confidence influencing and challenging stakeholders at all levels
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Ability to work at pace with accuracy and strong attention to detail
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Comfortable in an office-based role with regular travel to stores
(CIPD or equivalent experience beneficial)
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Scale – supporting multiple brands across a large UK retail network
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Pace – high-volume, real-time decision making
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Exposure – direct impact on store operations and employee experience
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Ownership – managing cases end-to-end with real accountability
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One of the largest global fashion retail groups
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A business where decisions happen quickly and impact is visible
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Opportunity to build depth in complex, commercial ER
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Work alongside experienced leaders in a high-performance environment
This role is best suited to candidates who are:
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Resilient, decisive, and solutions-focused
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Comfortable working in a high-volume, fast-moving ER environment
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Motivated by operational impact rather than purely strategic HR
If you have strong Employee Relations experience, thrive in fast-paced retail environments, and are looking for a role with real ownership and complexity, apply now.
INDINDITEXSM