We are looking for an organised, customer-focused, and proactive Credit Controller to join our team. This is an excellent opportunity for an ambitious individual who enjoys building relationships, managing financial processes, and delivering outstanding customer service.
The successful candidate will play a key role in managing client accounts, collecting payments, reconciling customer transactions, and ensuring credit control procedures are carried out efficiently and accurately.
Key Responsibilities
- Manage the day-to-day credit control process.
- Contact clients by phone and email to collect outstanding payments.
- Allocate and reconcile customer payments accurately.
- Process client refunds and maintain accurate financial records.
- Handle both client and insurer monies in accordance with company procedures.
- Set up and maintain client finance arrangements.
- Maintain detailed and accurate notes on client accounts and communications.
- Build and maintain strong professional relationships with clients.
- Use the Acturis system to manage and update account information.
- Respond to client queries professionally and efficiently.
- Ensure all work is completed within agreed timescales and deadlines.
- Support the wider team with finance and administrative tasks as required
Pay: £22,220.22-£24,000.00 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
