Sales Negotiator
Hern & Crabtree Estate Agents – Cardiff
Permanent | Full Time | 40 Hours per Week
Basic Salary + Commission | Realistic OTE £30,000/ £35,000+
Some Saturdays required (with a day in lieu)
Join Cardiff's Leading Estate Agency
At Hern & Crabtree, we're incredibly proud of the reputation we've built over more than 175 years. We're one of the most successful estate agencies in the area when it comes to selling homes, but what really sets us apart is how we do business.
We're known for our honest advice, ethical approach, exceptional customer service, and knowledgeable team. We genuinely care about our clients and each other, creating a supportive, friendly working environment where people enjoy coming to work. In fact, many of our team have been with us for years because we invest in their development and provide clear opportunities to progress.
We're recruiting because our business continues to grow. As we expand, we're looking for an enthusiastic Sales Negotiator who wants to build a long-term career with a company that values ambition, integrity and teamwork.
The Role
This is an exciting opportunity to become part of a busy, successful sales team where no two days are the same. You'll work with buyers and sellers across your area of Cardiff or Dinas Powys and the surrounding areas, helping people move home while delivering an outstanding customer experience from start to finish.
Your responsibilities will include:
- Booking and conducting Market Appraisals
- Booking and conducting property viewings
- Managing buyer and seller enquiries
- Negotiating offers and agreeing sales
- Progressing sales through to completion
- Building lasting relationships with clients
- Identifying valuation opportunities and promoting our services
- Maintaining accurate CRM records and follow-up communications
- Working closely with colleagues to deliver exceptional results
What We're Looking For
We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering outstanding service.
Ideally, you'll have:
- At least one year's estate agency experience
- A full UK driving licence and your own vehicle
- Excellent communication and negotiation skills
- A positive, proactive attitude
- Strong organisational and time management skills
- Confidence working towards targets while always putting the customer first
- Good knowledge of CRM systems (desirable)
What You'll Receive
We believe great people deserve a great place to work.
You'll benefit from:
- Competitive basic salary with uncapped commission
- Realistic On-Target Earnings of £30,000+
- A clear career progression pathway with ongoing training and development
- Birthday leave – fully paid
- Holiday Builder Scheme to increase your annual leave
- Regular company social events
- A supportive, collaborative team environment
- The opportunity to work for one of Cardiff's most respected and successful independent estate agencies
Why Hern & Crabtree?
Our success has always been built on people. We combine decades of local knowledge with modern marketing, expert advice and an ethical approach that clients trust.
We don't just offer a job—we offer a career. Whether you're looking to develop your sales skills, progress into valuations or management, or build a long-term future in estate agency, we'll support you every step of the way.
If you're ambitious, customer-focused and want to be part of a company where people genuinely enjoy working, we'd love to hear from you.
Job Type: Full-time
Pay: £25,000.00-£40,000.00 per year
Benefits:
- Additional leave
- Company events
Application question(s):
- If you have answered that you have Estate Agency experience, please expand on this, explaining what your experience was and the role (s) you undertook.
- Please tell us a little bit about yourself and why you feel you would be the ideal fit specifically for Hern and Crabtree.
Experience:
- Estate Agency: 1 year (required)
Work Location: In person
