OverviewJob Title: Customer Services Coordinator
Job Type: Full-Time
Salary: Based on experience
About Us:
Trade Counter are a growing organisation in the warehousing and distribution industry, dedicated to delivering outstanding service to our customers. We're looking for an experienced Customer Services Coordinator to join our growing team.
Ideally, you'll have a background in customer service within distribution, logistics, or supply chain environments. This is a onsite office based role.
Key Responsibilities:
✔ Managing customer accounts
✔ Building strong customer relationships
✔ Coordinating orders and deliveries with the warehouse team
✔ Monitoring stock and delivery schedules
✔ Maintaining accurate records
✔ Resolving customer queries professionally
What we're looking for:
✅ A friendly positive, can-do attitude who enjoys working as part of a team
✅ Previous office-based customer service experience
✅ Strong communication and organisational skills
✅ Confidence using Microsoft 365 (Outlook, Word, Teams, Excel)
✅ Ability to work independently and use initiative
Pay: From £27,500.00 per year
Ability to commute/relocate:
- Stowmarket IP14 5ND: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
