We are seeking a dedicated and proactive individual to join our team in a vital supporting position. This role plays a key part in ensuring operational excellence and maintaining high standards across our services.
Schedule: 5:00 AM - 2:00 PM, full-time (40 hours per week).
Full UK driving licence required.
PURPOSE
- Collaborate with JLL FM Delivery Manager to ensure site specification compliance and delivery standards
- Provide cleaning coverage during staff absences, vacancies, and annual leave periods
MAIN DUTIES AND RESPONSIBILITIES
Team Management
- Ensure proper Time Gate usage by all team members during each shift
- Manage cleaning team operations, including staff oversight, training, and supervision
- Complete weekly pay sheets and 4-weekly staff rotas
- Ensure all daily shifts are adequately covered and completed on schedule
- Lead the cleaning team to foster a supportive work environment
Training and Development
- Deliver comprehensive training to site team members
- Maintain detailed training records for new staff and existing staff requiring retraining
- Identify and communicate training needs for new or existing staff to line manager
Health, Safety, and Compliance
- Ensure all work adheres to Health & Safety procedures and corporate standards
- Apply COSHH regulations effectively across all operations
- Report accidents and incidents through proper channels immediately
- Maintain compliance with Health & Safety and Environmental regulations
Equipment and Materials Management
- Ensure equipment and materials are adequate and properly maintained for cleaning duties
- Maintain appropriate levels of effective cleaning chemicals on site
- Monitor and maintain company image through proper dress standards, equipment care, sensible footwear, PPE usage, machinery maintenance, and professional staff conduct
Operations and Client Service
- Demonstrate comprehensive understanding of service specifications
- Communicate effectively and adhere to established cleaning programmes
- Address client requests within agreed timeframes
- Take immediate remedial action when necessary
- Keep operatives motivated and informed about company initiatives that affect them
Policy Implementation
- Implement company policies consistently
- Follow divisional directives
- Maintain ISO 9002 compliance
- Adhere to Training Policy requirements
