Job Title: Engagement Officer
Department: Operations
Location: Located in Leicester / Lincoln, travelling throughout the Lincoln and Leicestershire area
Package: DBC employees receive a strong starting salary, plus mileage, 4 pm finish on a Friday, a healthcare plan, private pension, and more.
DBC Training is an award-winning employment and training provider that has supported over 50,000 individuals and more than 8,000 businesses since 2000. DBC delivers high-quality employer solutions to boost productivity and tailored learning programs that help people develop skills and achieve their career goals. Guided by our mission “To SPARK potential and develop talent, to transform lives and fulfil aspiration,” DBC focuses on positive impact for learners, employers, and local communities. DBC is rated as a ‘GOOD’ provider by Ofsted (April 2025), holds the Leaders in Safeguarding award, and is recognized as an IIP Gold employer.
Overall Job Purpose:
We are seeking an enthusiastic and proactive Engagement Officer to promote our learning programmes, engage with prospective learners, and build strong relationships with employers, referral partners and other key stakeholders.
The successful candidate will be responsible for identifying and recruiting learners onto our training programmes, developing and maintaining effective partnerships with employers and community organisations, and acting as a key ambassador for our organisation. You will provide information, advice and guidance to help individuals identify suitable learning opportunities and support them throughout the enrolment process.
Key Responsibilities:
- Creation of learner referrals network to include all local stakeholders
- Promotion of DBC services to all relevant stakeholders
- Create and maintain learner and stakeholder databases
- Maintain regular contact with learners and local stakeholders
- Achieve weekly start targets as per delivery profiles
- Attend all relevant networking meetings
- Accurate completion of recruitment paperwork as the initial part of the funding administration process
- Liaise and communicate with other team members to ensure learner progress
- Development/maintenance of relationships with employers to ensure learner progress
- At all times to accept and understand your personal responsibility for the safeguarding and promotion of the welfare of all learners with whom you come into contact.
- Adhering to the company’s safeguarding policies and reporting procedures at all times, including the timely completion of all safeguarding-related training relevant to your role
Skills, Knowledge and Qualifications required:
- Experience in learner recruitment, stakeholder engagement, sales, business development, employability, education or training is desirable.
- IAG Level 3 qualification (desirable)
- Safeguarding Level 2 training (desirable)
- Expert communicator both written and verbally
- Passionate about people
- Sensitive to the needs of learners, young people and vulnerable members of society
- Must have a driving licence and full access to a vehicle (ability to travel)
- Professional demeanour to represent our client and the programme in the best light
- Self-motivated and able to work without supervision
- Resilient and able to seek new business opportunities
- Organised and punctual
- Able to work as an integral team member and deliver work at a high standard
Safer Recruitment Safeguarding Statement
As part of this role you may come into contact with young people and vulnerable adults. Due to this
all roles will undergo the following checks:
- Enhanced DBS Check with enrolment to the update service and an additional check on the children’s barred list
- Digital screening comprising of an online search
- References (one of which must be your current/last employer)
Any offers of employment are made on a conditional basis on the satisfactory completion of the
above checks.
Please note it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children.
For more information regarding DBC Training’s safeguarding or safer recruitment, you can access our
policies on the website www.dbc-training.co.uk
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free or subsidised travel
- Work from home
Work Location: On the road
