Job Description:
This is a part time position, working days as a minimum will be 2 days in the week and one or possibly two days at weekends either Saturday and/or Sunday. To be discussed and confirmed at interview.
We are a family run furniture store based in Alcester and have been established for over 40 years.
We are looking for an office administrator to join the office team on a part time basis. The role will be to assist in the smooth running of our busy after sales administration office department at our luxury showroom in Alcester Warwickshire.
This position will be working 3-4 days a week, including one day minimum at the weekend with flexibility to cover other days/holidays, absences etc.
Hours required 22-24 per week minimum.
The role includes but not limited to:
- Using our bespoke software system, inputting customer orders, checking orders for accuracy
- Answer all incoming calls from customers and suppliers
- Liaise with customers and suppliers on a daily basis
- Arrange deliveries, both incoming into the warehouse and outgoing to customers
- Liaise with the warehouse and delivery team over the telephone
- Take payments
- Customer Service, dealing with service issues and complaints.
- Assisting sales team with customers in the showroom
What you need to succeed in this role:
- A good telephone manner
- A team player who is supportive, reliable and trustworthy
- Someone who is approachable, dedicated and hardworking
- A people person - someone who enjoys working alongside and helping others
- Great organisational skills with the ability to prioritise workloads and to deal with adhoc requests
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Experience:
- Admin: 3 years (preferred)
Work Location: In person
