Job Summary
We are looking for an individual to join our team, providing excellent front desk support. The right candidate will be organised, possess good communication skills, and have a friendly demeanour to welcome visitors and members. This is a great opportunity to join a friendly team in a well-established martial arts academy based in Manchester City Centre.
Duties
- Welcome and assist visitors and members with a professional and friendly approach.
- Ensure that members check in on entry upon arriving at the gym.
- Address inquiries related to the gym. Guide potential members on how to book a trial class or sign up for a membership.
- Process payments for drop-in classes, membership fees, and gym merchandise using a card machine or cash.
- Complete daily reception and facility checklists to help keep the gym clean, organised and welcoming, including removing empty water bottles, restocking toilet rolls and paper hand towels when required.
- Answer phone calls and emails.
- Respond to enquiries.
- Maintain a tidy reception area.
- Assist coaches with basic administration.
Skills
- Proficient in computer usage
- Strong communication skills
- Previous experience in a receptionist, hospitality or customer service role is required.
- Well-presented and professional in appearance
- Full training will be given where applicable
- An interest in fitness or martial arts would be an advantage but is not essential.
Hours
Sunday Mornings 9:30am – 1pm - Main hours
Also available to work weekday evenings (4.30pm-7.30pm) and Saturday Mornings (9:30am – 1pm) shifts when needed.
Company Overview
We are a well-established mixed martial arts gym located in the heart of Manchester City Centre. Our facility offers martial arts training across various disciplines, catering to individuals of all ages and skill levels www.sbgmanchester.com
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
Application question(s):
- Can you reliably work every Sunday from 9:30am–1:00pm?
- Are you available to cover Saturday morning and occasional weekday evening shifts (4:30pm–7:30pm) when required?
- Please tell us about any previous reception experience.
- Why do you think you’d be a good fit for this role?
- We would love to hear what attracts you to this position ?
- Please confirm your availability
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
