Full Job Description About the Role
We are looking for an organised, motivated and professional Insurance Administrator to join our growing Insurance team.
This is an excellent opportunity for someone who enjoys administration, has strong attention to detail and takes pride in providing excellent customer service. You will play a vital role in supporting two Insurance Account Executives, ensuring the efficient day-to-day operation of the department, delivering a high standard of client communication and supporting the wider team..
Whether you already have experience within the insurance industry or are looking to build a long-term career in a professional office environment, we will provide the training and support needed to help you succeed.
Key Responsibilities
Your responsibilities will include, but are not limited to:
· Preparing, formatting and issuing insurance documentation, renewal packs, schedules and client correspondence.
· Maintaining accurate client records and updating internal databases and CRM systems.
· Supporting Account Executives with quotations by gathering information and liaising with insurers where required.
· Managing incoming telephone calls, emails and customer enquiries in a professional and timely manner.
· Coordinating appointments, managing diaries and preparing meeting documentation.
· Following up outstanding client information, policy renewals and required documentation.
· Assisting with compliance activities by maintaining accurate records and supporting internal audits.
· Carrying out general administrative duties including scanning, filing, post handling and document management.
· Supporting colleagues across the wider Insurance team during busy periods.
· Contributing to the continuous improvement of departmental processes and maintaining high standards of customer service.
About You
We're looking for someone who is:
· Highly organised with excellent time management skills.
· Able to manage multiple tasks and prioritise effectively in a busy environment.
· Accurate and detail-focused when handling documentation.
· A confident communicator with a professional and friendly telephone manner.
· Proactive, reliable, and able to work both independently and as part of a team.
· Keen to learn and develop within a professional insurance environment.
Skills & Experience
Essential:
· Previous administrative experience.
· Excellent written and verbal communication skills.
· Strong IT skills, including Microsoft Word, Excel and Outlook.
· High level of accuracy and attention to detail.
· Ability to work to deadlines whilst maintaining quality.
Desirable:
· Previous experience within insurance or financial services.
Insurance experience is welcomed but not essential, as full training will be provided.
Training & Career Development
At Haulage UK Insurance Solutions we are committed to investing in our people.
The successful candidate will receive comprehensive training in our systems, processes and insurance procedures through a structured Continuous Professional Development (CPD) programme.
As part of your career development, you will be supported to study towards the Level 3 Certificate in Insurance, an essential industry-recognised qualification that provides the core knowledge required for a successful career within the insurance profession. Wewill actively support your learning and professional progression.
Why join the team
Joining our team means becoming part of a professional, supportive and forward-thinking business where your contribution is valued. We offer:
· A friendly and supportive working environment.
· Full training and ongoing professional development.
· Opportunities to gain recognised industry qualifications.
· Long-term career progression within a growing business.
· The opportunity to work alongside experienced insurance professionals and develop valuable industry knowledge.
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
