To be ready for the role, you’ll have experience in building or refreshing a prioritised multi-year investment plan using evidence and scenario modelling. You’ve created and refined performance measures that improve service quality (right first time, resident communication). You’ve provided expert options for appraisals that directed the right projects at the right time. With us, you’re motivated to translate resident needs, compliance duties and asset data into clear portfolio choices and priorities.
From brief to delivery, you’ve worked with programme and/or project teams, keeping to the strategic objectives and ensuring that residents get the best possible outcome. You have strong contract management and project management skills, with a good knowledge of relevant ICT systems.
You’ve overseen compliance activity across housing assets. You know how to act as an intelligent client — spotting when expert input is needed, commissioning the right surveys or consultants, and creating clear, evidence-backed decision trails that stand up to scrutiny. Also, you have a solid understanding of building safety legislation, and you’re experienced in ensuring compliance and monitoring performance against statutory, regulatory and best‑practice requirements.
An excellent communicator, you can explain complex information clearly. You’ve prepared reports and briefings that are easy to understand for senior decision-makers, residents and partners. You’re skilled at framing choices using business cases and scenario modelling. Plus, you’ve meaningfully engaged with tenants to maximise opportunities.
You can manage budgets and resources confidently — delivering value for money, ensuring strong governance and compliance, and setting evidence‑led annual revenue and capital budgets.
We’d like for you to have a comprehensive understanding of the current issues facing local government. You may have gained this from working in a political or similarly challenging environment.
As a leader, you’re supportive, dynamic and bring experience of leading change. You’re enthusiastic about fostering a continuous improvement culture.
We’d be interested in a relevant degree, membership of the Royal Institute of Chartered Surveyors, or equivalent.
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.
