Pay: From £25,500.00 per year
Job Description:
CareYourWay Chester – Pulford, Chester Salary: From £25,500 per year + additional on-call payments
Job Type: Full-time, Permanent
Hours: 37.5 hours per week (Monday–Friday, with participation in a paid on-call rota)
Join Our Family at CareYourWay ChesterAt CareYourWay Chester, we're more than just a care company—we're a family-run business committed to providing outstanding domiciliary care that enables people to remain safe, happy and independent in their own homes.As our service continues to grow, we're looking for an enthusiastic, organised and compassionate Office Administrator to join our friendly office team based in Pulford, Chester.This is an exciting opportunity for someone who enjoys working in a fast-paced environment where no two days are the same. You'll play a key role in supporting the smooth running of our care service while helping to ensure our clients receive the highest standard of care.
About the Role
Working alongside the Registered Manager, Care Coordinators and the wider office team, you'll provide administrative and HR support across all areas of the business.Your duties will include:
- Being the first point of contact for clients, families, carers and healthcare professionals.
- Answering telephone calls and responding to emails professionally.
- Supporting the day-to-day administration of the office.
- Assisting with recruitment by advertising vacancies, arranging interviews, and carrying out pre-employment checks.
- Preparing employment contracts, offer letters, new starter packs and onboarding documentation.
- Maintaining accurate and confidential HR records, ensuring all personnel files remain up to date.
- Monitoring annual leave, sickness, probation reviews and staff training records.
- Supporting employee inductions and coordinating mandatory training.
- Assisting managers with HR administration, including return-to-work documentation, performance review paperwork, disciplinary and grievance administration, and general employee correspondence.
- Helping ensure compliance with employment legislation, company policies and CQC requirements by maintaining accurate staff documentation.
- Supporting the recruitment and retention of care staff to help maintain a high-quality workforce.
- Preparing reports, letters and meeting documentation.
- Ordering office supplies and maintaining office systems.
- Providing administrative support to the management team.
- Helping ensure the office runs efficiently to support our care teams and clients.
Paid On-Call
As part of this role, you'll participate in our on-call rota, providing telephone support to carers and clients outside normal office hours when required.Full training will be provided, and all on-call duties are paid in addition to your annual salary.
What We're Looking For
We're looking for someone who is:
- Highly organised with excellent attention to detail.
- Friendly, professional and approachable.
- Confident communicating with a wide range of people.
- Able to work under pressure and manage competing priorities.
- Proficient in Microsoft Office, including Word, Excel and Outlook.
- A team player who is also capable of working independently.
- Flexible and willing to participate in the on-call rota.
What We Offer
- Salary from £25,500 per annum.
- Full-time permanent position (37.5 hours per week).
- Full training and ongoing professional development.
- Supportive management team.
- A friendly, family-run working environment where you're valued.
- Opportunities to develop and progress within a growing business.
- Company pension.
- Paid annual leave.
- Free on-site parking.
- Company events.
- Medi Cash
Why Work for CareYourWay Chester?
We believe that great care starts with great people. As a family-run company, we value every member of our team and recognise the important role our office staff play in delivering exceptional care to our clients.If you're looking for a rewarding career where you can make a real difference while working in a supportive and friendly environment, we'd love to hear from you.
Benefits:
- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Pay: From £25,500.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Work Location: On the road
