Can you help to give our guests a fabulous holiday? It’s all about the experience – from 5-star customer service, to providing excellent facilities, to attentive interactions; we love to provide our guests with a fantastic experience from start to finish.
We are now looking for a multi-skilled receptionist/administrator to join our award-winning team. If you have great attention to detail, a welcoming smile and a can-do attitude then you are probably the person we are looking for!
Based within the shop and reception, the duties for this varied role include, but are not limited to:
- ·being part of our small reception team and ensuring that our guests' queries are answered, their bookings are made accurately, their welcome is great and their experience is amazing.
- producing great customer support material for use on the park or online.
- working with other teams to achieve a great experience across the park.
- monitoring and recording customer satisfaction, passing on comments and concerns where needed.
- helping to create excellent social media content, taking photos, recording videos, planning posts and recording results
- helping to order. supplies for the shop and maintenance teams.
- being part of the duty manager rota for the shop and reception and occasionally being on-call for the whole park.
- assisting with other administrative jobs.
This is a hands-on role in a busy environment and will suit someone able to cope with the constant (but fun) multi-tasking in the summer season as well as the need to find jobs in the quieter times! There will be opportunity to progress in the role and take on more responsibility.
We are happy to discuss the exact working pattern but the job is on a holiday park so working at weekends, during the evening and during school holidays are an important part of the job. This is a year round position with training and progression opportunities, and for a full-time post the hours will average around 42.5 hours a week - you will work more hours during the summer, and less during the winter, averaging out over the year.
Some experience of working on a holiday park, or within hospitality or retail, would be useful - but not essential.
You will need your own transport (feet, bike or car) and be able to reach our rural location (1 mile west of Chickerell on the B3157 coast road).
If this sounds like your cup of tea then do get in touch and we can send you more information about the role.
Job Types: Full-time, Permanent
Pay: From £29,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Tell us about any experience that you have which will help in this role.
- Are you happy working shifts including weekends and evenings, including during school holidays?
- Are you located near to our park just outside Weymouth? How will you travel to work?
- Do you have any holiday booked between now and September? If so, when?
Work Location: In person
