Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.
With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.
At Clermont Hotel Group, we know that extraordinary hospitality starts with extraordinary people. Creating a fair, rewarding and engaging environment for our teams is at the heart of everything we do - and we’re looking for someone who can help us take our approach to reward to the next level. We’re looking for a Compensation & Benefits Manager to join us on a 12-month fixed term contract, with a key focus on reviewing, improving and transforming our current reward and benefits practices across the Group.
This is a fantastic opportunity for an experienced reward professional who enjoys getting under the skin of how things work, identifying opportunities for improvement and turning ideas into practical, sustainable solutions. You’ll assess our existing approach, benchmark our practices against the market and help design a stronger, more consistent reward framework for the future. Working closely with HR, Finance and senior leaders across our hotels and central teams, you’ll have the opportunity to make a tangible impact on how we reward and support our people.
If you’re analytical, commercially minded and enjoy leading change, we’d love to hear from you.
What you’ll be doing
As Compensation & Benefits Manager, you’ll take a fresh look at our existing reward and benefits offering, identifying where we can improve, simplify and strengthen our approach. This is a project-led role where you’ll combine technical reward expertise with strong stakeholder management, using insight and data to challenge existing practices and develop solutions that are fair, competitive, compliant and fit for the future.
Compensation Strategy & Reward
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Undertake a comprehensive review of our current compensation framework, salary structures, pay bands and job evaluation practices
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Benchmark our reward offering against relevant hospitality and wider industry markets (WTW experience preffered)
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Identify gaps, inconsistencies and opportunities for improvement, developing recommendations and practical solutions
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Review our approach to annual pay reviews, ensuring greater consistency, fairness and alignment with business strategy
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Review existing incentive arrangements, including service charge distribution, bonus plans and performance-related rewards
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Develop proposals for a future-focused reward framework that supports attraction, retention and engagement
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Partner with Finance and HR to assess the financial and operational impact of proposed changes
Benefits & Colleague Experience
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Review our current benefits offering, identifying opportunities to improve value, relevance and colleague engagement
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Assess benefits providers and arrangements to ensure we are receiving the best possible value and service
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Use market insight, utilisation data and colleague feedback to inform recommendations
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Identify opportunities to simplify and enhance the overall benefits experience for our teams
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Support the development and implementation of improved reward and benefits programmes
Policy, Compliance & Governance
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Review existing reward-related policies and practices, identifying areas requiring improvement or greater consistency
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Ensure reward practices remain compliant with UK legislation and relevant statutory requirements, including National Minimum Wage, pension regulations and holiday and absence pay
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Strengthen governance and processes across our hotel portfolio
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Develop clear frameworks, guidance and documentation to support consistent application of reward practices
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Ensure recommendations are practical, sustainable and aligned with the needs of a multi-site hospitality business
Stakeholder Partnership & Change
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Work closely with HR Business Partners, General Managers, Finance and senior leaders to understand business requirements and build support for change
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Present findings, recommendations and business cases to senior stakeholders
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Confidently challenge existing practices and influence stakeholders to consider new approaches
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Provide expert reward guidance on salary positioning, pay decisions and benefits
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Support Resourcing with market benchmarking and competitive salary recommendations
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Develop clear and engaging communications to help colleagues understand changes to reward and benefits
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Build strong relationships across the business, bringing people with you through periods of change
Project Delivery
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Lead and manage reward and benefits projects from initial review and analysis through to recommendation and implementation
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Create clear project plans, timelines and measures of success
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Use data and insight to identify priorities and demonstrate the impact of recommendations
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Work collaboratively with internal teams and external partners to deliver agreed improvements
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Ensure projects are delivered on time, within agreed parameters and with clear outcomes
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Identify opportunities to improve processes, systems and ways of working beyond the immediate project scope
What you’ll bring
We’re looking for an experienced reward professional who is comfortable assessing the way things are done, asking the right questions and creating better ways of working. You’ll be someone who can move confidently between detailed analysis and senior stakeholder conversations, translating complex reward information into clear recommendations and practical actions.
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Proven experience in compensation and benefits, ideally within hospitality, retail or another multi-site environment
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Strong experience of reviewing and improving reward frameworks, processes or programmes
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Excellent analytical capability with advanced Excel and/or HRIS reporting skills
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Strong knowledge of UK employment law and reward compliance
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Experience with salary benchmarking, pay structures and job evaluation
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Experience managing benefits providers and negotiating contracts
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Strong project management skills with a proven ability to deliver change
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Excellent communication and stakeholder management skills, with the confidence to influence at all levels
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Strong attention to detail and a methodical approach to problem-solving
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Commercially aware, with the ability to balance colleague experience with business requirements
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Comfortable challenging existing practices and proposing new solutions
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Able to work independently, manage competing priorities and deliver within deadlines
What makes this role different? This isn't simply a role maintaining existing reward programmes. Over the next 12 months, you'll have the opportunity to look at what we do today, understand what works, identify what doesn't and help us build something better. You'll have the freedom to challenge, recommend and influence - making a tangible contribution to the future of reward at Clermont Hotel Group and leaving behind stronger, more consistent and sustainable practices for our people.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
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Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
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Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
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Refer a Friend – Earn up to £1000 when friends join our team
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Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
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On-Site Mental Health First Aiders
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24/7 Employee Assistance Line – Free, confidential advice
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Be Well Platform – Our Online fitness and wellness resources
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Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
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‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
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Social & Seasonal Events – Fun, inclusive celebrations
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People Council – A platform for every voice
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Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
