Job Overview
We are seeking a highly organised and efficient Office Administrator to join our team. This role is vital in ensuring the smooth operation of daily administrative tasks, supporting various departments, and maintaining an organised office environment. The successful candidate will possess strong computer skills, excellent communication abilities, and a keen eye for detail.
Responsibilities
- Support the team with general administrative duties
- Ensure the office environment remains tidy and well-stocked with necessary supplies
- Checking and saving risk assessment reports
- Keeping CRM records up to date
- Liaising with customers over the phone and email
- Resolve all escalated queries and complaints
- Update all customers on any progress on outstanding enquiries
- Accurately update the relevant system with appropriate details
- Ensure all processes are operated in a timely manner
Candidate requirements:
- Proven office experience or administrative background
- Proficient in MS Office, especially Excel
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent communication skills, both written and verbal
- A high level of accuracy and attention to detail
- Good phone etiquette and customer service orientation
- Ability to work independently whilst supporting team objectives
- Ability of working under pressure and meeting strict deadlines
- Strong interest in Health & Safety and willingness to learn
- NEBOSH General Certificate (desirable, although not essential)
- NEBOSH Fire Safety Certificate (desirable, although not essential)
- Legionella City & Guilds (desirable, although not essential)
Pay: £26,000.00-£31,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- How many years of health & safety experience do you have?
- How familiar are you with relevant health and safety legislation?
Experience:
- Administrative: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
