Overview
Join our dynamic team as a Post Office Clerk and become the friendly face of our postal services! In this vital role, you will handle a variety of customer interactions, process mail and packages efficiently, and ensure smooth daily operations at our busy post office location. Your enthusiasm and organizational skills will help us deliver exceptional service to our community, making every visit a positive experience. This position offers an engaging environment where your administrative talents and attention to detail will shine.
Duties
- Greet customers warmly and assist with mailing, shipping, and postal inquiries
- Process incoming and outgoing mail, packages, and shipments accurately using computer systems
- Manage data entry tasks including updating records and tracking shipments with speed and precision
- Operate office equipment such as computers, printers, scanners, and cash registers
- Maintain organized workspaces, stock supplies, and ensure the cleanliness of the service area
- Answer customer questions via phone with professional etiquette and provide clear guidance on postal services
- Support administrative tasks like filing documents, managing forms, and updating databases using Microsoft Office and Google Workspace
Requirements
- Prior office experience or clerical experience demonstrating strong organizational skills
- Proficiency in computer skills including data entry, Microsoft Office applications, Google Workspace, and QuickBooks is preferred
- Excellent phone etiquette with the ability to communicate clearly and professionally
- Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment
- Ability to type quickly and accurately for processing transactions and record keeping
- Basic knowledge of postal regulations or willingness to learn on the job is a plus
- Reliable attendance with a positive attitude and a commitment to delivering outstanding customer service
This role is an excellent opportunity for motivated individuals eager to develop their administrative skills while serving their community. We value energetic team players who thrive in a collaborative environment and are dedicated to providing top-notch service every day.
Pay: £12.71-£13.51 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Experience:
- Horizon Post Office: 1 year (required)
Work Location: In person
