Account Manager
Salary: £28,000-30,000
Location: Oldham (Chadderton)
Job Type: Full time 8-5
Work Location: In person
Job Description
We’re looking for an experienced part time Account Manager to join our busy Mechanical/HVAC team. This is a full time, office-based role at our Oldham office in Chadderton. You’ll play a key part in taking customers through their full journey, ensuring a smooth and professional experience from first contact through to job completion.
Working days Monday Tuesday Wednesday Thursday Friday
Experience in a similar role is essential.
Responsibilities
- Respond to initial client enquiries via phone and email
- Input engineers’ timesheets and compile daily reports
- Liaise with operational staff and customers to maintain a high level of service
- Coordinate engineers’ work schedules
- Ensure KPIs are monitored, met, and updated
- Issue purchase orders and monitor job progress
- Update Excel spreadsheets, including use of formulas
- Compile job completion notes and prepare invoices
- Assist with wages and general administrative duties
Skills & Requirements
- Ability to work effectively in a fast-paced environment
- Excellent time management
- Strong communication skills with customers and colleagues at all business levels
- Competent with Outlook, Microsoft Office, Excel, and general computer systems
- Highly organised with strong attention to detail
Benefits
- Paid holidays plus bank holidays
- Additional loyalty holidays with length of service
- Supportive working environment
- Training and career development opportunities
Schedule
Commute/Relocation
Oldham: reliably commute or plan to relocate before starting work (preferred)
Education
- A-Level or equivalent (preferred)
Reference: AM/9F/CS
Pay: £28,000.00-£30,000.00 per year
Work Location: In person
