Greyfriars is an exquisite, Michelin recommended, luxury hotel with superb restaurant and lounge bars, opened in 2015. Beautifully appointed with the customer’s comfort and convenience in mind, Greyfriars offers 5* service, comfortable lounges, cosy Club rooms, larger Classic rooms and spacious luxury suites. It is a destination in its own right, the only place to stay when visiting Colchester, Constable Country and this part of East Anglia.
Main Job Duties and Responsibilities
- be responsible for the Bar, Lounges and Terrace operations maintaining and directing the highest possible standards and guest satisfaction at all times
- bring experience and skills for cocktails, freshly made. Our cocktail list is of particular pride and importance and indeed a strong revenue stream in the Bar, making it a destination
- performance manage staff
- oversee the preparation and presentation of beverages to meet set standards
- assess development needs and train and coach staff
- delegate duties and tasks to staff to meet objectives and maximize resources
- set and monitor quality and service standards for staff
- communicate company policy, standards and procedures to staff
- direct and manage staff members to meet standards and objectives
- ensure staff operate within company policies
- organize and adjust staff rotas and schedules in accordance with available resources and labour regulations
- resolve customer complaints promptly
- monitor cleanliness and hygiene of bar area
- promote and practice compliance with fire, health, safety and hygiene standards and regulations
- oversee accurate cash-up procedures and ensure necessary paperwork is complete
- ensure adherence to cash management procedures
- ensure adherence to stock control procedures
- monitor and order supplies
- make certain all deliveries are checked in correctly and documentation is correct
- check stock is correctly rotated and stored to reduce wastage
- oversee the bar display to maximize functionality and attractiveness
- maintain regular communication with staff and management through meetings and discussions
- stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing
Job Types: Full-time, Permanent
Pay: £32,000.00-£34,000.00 per year
Benefits:
Experience:
- Bar / Cocktail Bar: 1 year (required)
Licence/Certification:
- personal license (preferred)
Work Location: In person
