About the team:
Our Logistics team is critical to our operation and ensures our boxes are picked, packed and moved in an efficient manner both internally in our warehouse and by road. Compliance is a key factor in this and it is essential that this is carried out inline with the required legislation.
About the role:
You will own the safe, compliant, on-time movement of goods from “ready to dispatch” through to carrier handover / vehicle departure. Lead the Goods Out / Transport team day-to-day to deliver service, cost and safety targets while protecting stock integrity and maintaining strong scan discipline.
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Run the daily dispatch plan: wave releases, staging, loading sequences, and carrier collections.
- Maintain a controlled dispatch area: lanes, staging, cage/pallet control, FIFO where relevant.
- Ensure correct packaging, labelling, and documentation are produced and checked.
- Verify handover to carriers / drivers (counts, scans, manifests, sealing where applicable).
- Manage exceptions: failed collections, late orders, relabel/rework, missing items, and last-minute priority changes.
- Transport planning & carrier management
- Plan collections and outbound capacity in line with volumes, cut-offs and service needs.
- Liaise with carriers/couriers to manage performance: punctuality, damage, failed deliveries, claims.
- Maintain accurate carrier booking and tracking processes; escalate recurring performance issues.
- Support continuous optimisation of cost per parcel/unit, utilisation, and dispatch efficiency.
- Compliance, safety & risk management
- Enforce safe systems of work for loading/unloading, manual handling, and yard movements.
- Maintain and audit compliance routines (as relevant to fleet model):
- Vehicle walkaround checks and defect reporting
- Maintenance scheduling / service intervals / MOT/inspections
- Driver documentation (licences/authorisations), competency and training records
- Incident, near-miss, and damage reporting with corrective actions
- Lead by example on housekeeping, PPE, and pedestrian/vehicle segregation controls in goods-out areas.
- Stock integrity & scan discipline
- Ensure every outbound movement is correctly scanned/recorded to maintain inventory integrity.
- Prevent mis-shipments through robust checks (right item, right label, right carrier, right destination).
- Run regular spot checks and reconcile exceptions (missing scan, duplicate scan, wrong label, damages).
- People leadership
- Lead and develop a team of Goods Out Operatives / Drivers / Dispatch Coordinators (as applicable).
- Create clear standard work and training plans; onboard new starters effectively.
- Set expectations, coach performance, and address issues early and fairly.
- Support shift handovers with clear communication and a “no surprises” culture.
- Continuous improvement
- Identify bottlenecks and waste in dispatch and transport processes; run structured problem-solving (5 Whys, SOP updates, visual management).
- Implement and sustain standards (5S) in dispatch zones: staging, equipment, labels, consumables, returns-to-stock flow.
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Transport management experience
- H&S, incidents, audit scores, training completion
- Experience with vehicle compliance (checks, defects closed, maintenance on schedule)
- On-time departure / collection adherence
- OTIF / delivery service performance (where available)
- Scan compliance / manifest accuracy
Vintage Cash Cow and Arcavindi, exist to create a world where everything has value and nothing is wasted, on a global scale.
Together, we form the UK and European operations of the Vintage Group, united by one purpose, one mission, and one set of values.
Vintage Cash Cow is our UK operation and the foundation of our business. It’s where our model was built, tested, and proven, making it easy for customers to sell multiple pre-loved valuables in one simple, trusted journey. Arcavindi is our European operation. Built on the same proven model, it takes what works in the UK and adapts it for new markets across Europe, allowing us to scale our impact internationally.
While our brands reflect different markets, we are one business, working as one team. Our people collaborate across borders, share ownership of outcomes, and bring the same care, fairness, and common sense to everything we do.
Behind the scenes, we are building the world’s largest international trading platform for pre-loved items, powered by expert people, smart data, and a shared belief in the circular economy.
Every item we buy is rehomed, reused, or responsibly recycled — keeping valuable materials in play and out of landfill, and ensuring we always treat customers and their treasures with care and respect.
Equal Opportunities
At Vintage Trading Limited, we’re committed to creating an inclusive environment where everyone feels heard, respected, and able to bring their authentic self to work. We believe that diversity fuels innovation, creativity, and success.
We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future.
If you need any adjustments or accommodations during the hiring process, just let us know and we’ll do our best to support you.
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