Sales Manager
As a multi award winning family owned and run business, TMS Motor Group continues to grow, and are looking to strengthen our Sales Leadership structure with the appointment of a Sales Manager to drive performance, inspire the team, and deliver a consistent, compliant and high-quality customer journey across the Sales Department. The successful candidate will be based at our Loughborough Kia site. If you take pride in great customer service, love building relationships, and enjoy leading a successful team, we’d love to meet you.
Working closely with the Head of Business, Sales Executives, and wider dealership departments, you will lead the day-to-day operation of the Sales Department, driving profitability, customer satisfaction, team development, and process excellence.
What You’ll Do
- Lead and motivate the Sales Team to achieve and exceed new and used vehicle sales targets
- Manage daily showroom activity, enquiry management, and appointment conversion to maximise opportunities
- Coach and develop Sales Executives through regular one-to-ones, training, and performance reviews
- Ensure the structured TMS sales process is followed consistently across all customer interactions
- Monitor KPIs including units, profit per unit, finance penetration, renewals, and customer satisfaction
- Support negotiations and second-face customers where required to maximise conversion and customer confidence
- Oversee accurate sales administration, vehicle file compliance, and timely handovers
- Work closely with the Aftersales team to generate upgrade, renewal, and retention opportunities
- Manage stock turn, vehicle pricing strategy, and used car presentation standards
- Drive prospecting activity using CRM, portfolio data, and marketing campaigns to generate appointments
- Create a positive, high-performance culture focused on accountability, teamwork, and results
What You’ll Bring
- Proven experience in a dealership Sales Manager or Senior Sales leadership role
- Strong understanding of automotive retail processes, compliance, and finance products
- Excellent leadership, coaching, and people management skills
- Commercially minded with a strong track record of delivering sales and profit targets
- Confident communicator with strong negotiation and customer-facing skills
- Highly organised, resilient, and results driven
- IT literate with experience using CRM and DMS systems
What We Offer
- OTE £40k-£72k per annum
- 25 days annual leave + 8 bank holidays (33 days total)
- Contributory pension scheme
- Private medical insurance (after qualifying period)
- Life insurance (after qualifying period)
- Discounted car purchase, servicing, parts, and bodyshop schemes
- Staff new car scheme
- Manufacturer training and development
- £250 staff referral scheme
- Birthday and year-end gifts
- Bike to Work Scheme
- Mental and physical wellbeing support via the BEN charity
Working Hours
5 days on a rota basis covering:
- Monday–Friday: 08:30–18:00
- Saturday: 08:30–17:00
- Sunday: 11:00–16:00
(Two rota days off per week)
This is a key leadership role for a commercially driven automotive professional looking to influence performance, customer satisfaction, and long-term growth within a growing automotive group. Apply now and become part of the TMS Motor Group family.
Equal Opportunities Statement
TMS Motor Group is a proud family-owned business and an equal opportunities employer. We are committed to creating a welcoming, inclusive, and supportive workplace where everyone is treated fairly and with respect. We believe that diversity strengthens our team and enhances the service we provide to our customers. Applications are welcomed from all suitably qualified individuals, regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.
Job Type: Full-time
Pay: Up to £72,000.00 per year
Benefits:
- Canteen
- Company car
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
Experience:
- Car Sales Manager: 3 years (required)
Licence/Certification:
- Driving License (required)
Work Location: In person