Job Description
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Salary scale: £26,396 - £29,215 per annum
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Contract: Permanent
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Hours: 37 hours per week
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Base: Kenburgh House, 28 Manor Row, Bradford, BD1 4QU
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Probationary Period: Six months
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Closing Date: Monday 14th September 10am
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Interview Date: Friday 25th September
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Questions: In the first instance any enquiries to be emailed to [email protected]. We encourage you to speak to the hiring manager, Myriam Barker, ahead of making an application. To book a phone or Microsoft Teams appointment, please contact Myriam, [email protected], from 1st September.
About Us
Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing issues with their mental health to manage and work towards recovery and fulfilment.
We do this through:
- Building community and individual resilience for better mental wellbeing
- Providing early intervention advice and support
- Supporting people in crisis
- Empowering and helping people to recover and sustain improved wellbeing
Watch this video to find out what its like to work here:
https://www.youtube.com/watch?v=KxbMQk_ALwQ
Read our latest Impact Report and 2024-28 Strategy:
https://www.bdcmind.org.uk/about-us/
Find out more about our approach to Equity, Diversity and Inclusion:
https://www.bdcmind.org.uk/about-us/equity-diversity-and-inclusion/
Join us and youll receive:
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25 days annual leave per year, rising to 28 days with length of service plus bank holidays
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Up to two additional leave days to use each year to support your wellbeing.
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Flexible working opportunities to support work-life balance, including hybrid and remote working where suitable for the role.
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Simply Health Cash Plan to claim back on personal health costs including dental, optical, prescriptions, physiotherapy and more.
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Employee Assistance Service including 24/7 confidential mental health support and access to structured therapy sessions.
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Generous pension scheme and employer contribution to help you plan for a secure future.
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Discount schemes including Company Shop and Blue Light Card.
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Excellent personal development opportunities including access to Clinical Supervision.
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Enhanced sick pay after your six-month probation.
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Accredited employer with Mindful Employer, Disability Confident and Real Living Wage.
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Generous death in service/life assurance benefit
Role Background
The Business Development Assistant will join the Income Generation Team and work alongside the Head of Income Generation and Corporate Partnership Lead. The Income Generation Team drives the charitys fundraising success by developing supporter relationships, delivering campaigns and events, and securing income from individuals, communities, businesses and trusts and foundations. The team works collaboratively to maximise opportunities, grow sustainable revenue, and ensure our mission has the resources it needs to thrive.
Role Purpose
To provide administrative and operational support to the Income Generation team, assisting with lead generation, client relationship management, market research and business growth initiatives.
Role Outcomes
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Identify and help secure potential supporters, partners, and suppliers whose values and objectives align with BDC Mind, contributing to sustainable income growth and enhanced organisational impact.
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Deliver a responsive, professional, and supportive experience for supporters and stakeholders through effective management of Income Generation communications.
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Maintain accurate, current, and accessible CRM records to support informed decision-making, effective relationship management, and compliance requirements.
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Ensure business development opportunities are effectively monitored and progressed, enabling the organisation to maximise fundraising and partnership potential.
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Contribute to the successful delivery of fundraising events that generate income, raise awareness of BDC Mind, and provide a positive experience for participants and supporters.
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Produce high-quality correspondence, reports, and business development materials that support fundraising objectives and stakeholder engagement.
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Support the successful planning and delivery of campaigns and events that enhance income generation, community engagement, and organisational visibility.
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Contribute to the development of engaging promotional and communication materials that increase awareness, encourage participation, and strengthen BDC Minds profile.
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Provide accurate performance data and management information that enables effective monitoring, evaluation, and continuous improvement of income generation activities.
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Ensure all records, documentation, and reporting information are accurate, compliant, and readily available to support operational effectiveness.
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Maintain the availability, quality, and organisation of income generation equipment, merchandise, and promotional materials to support successful fundraising and engagement activities.
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Ensure that in all aspects of the role you embody the aims, objectives, and core values of BDC Mind.
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Champion the BDC Mind Code of Conduct to ensure that it is well communicated, understood and implemented at all times by staff, volunteers and service members.
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Ensure that the relevant colleagues have a competent understanding of, and comply with, all BDC Minds policies and procedures.
- Take responsibility, with colleagues, for ensuring that all Health and Safety, Safeguarding, Information Governance and Equality & Diversity requirements are met and all other Company policies are complied with.
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Undertake any other reasonable duties or tasks deemed necessary by the senior management team.
Person Specification
BDC Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers.
Qualifications
Essential:
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Evidence of literacy and numeracy sufficient to produce accurate correspondence, reports, and records.
- Relevant training, vocational qualification, apprenticeship, or equivalent experience in administration, business development, fundraising, customer service, marketing, communications, or a related field.
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Full driving licence and own vehicle.
Desirable:
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Business Administration
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Customer Service
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Marketing
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Fundraising
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Project Management
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Event Management
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Communications
Experience
Essential:
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Experience providing administrative support in a busy environment.
- Experience maintaining accurate records and databases.
- Experience communicating professionally with a range of stakeholders by email, telephone and face-to-face.
- Experience coordinating activities, events, projects or campaigns.
- Experience using Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.
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Experience managing multiple tasks and competing priorities.
Desirable:
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Experience working in the charity sector.
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Experience supporting fundraising, business development, sales, partnerships or income generation activities.
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Experience using a CRM/database system, preferably Beacon.
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Experience supporting social media, website content or marketing communications.
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Experience undertaking research and presenting findings in reports.
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Experience working with volunteers, supporters, donors or community groups.
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Experience organising fundraising events.
Skills and Abilities
Essential:
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Excellent verbal and written communication skills.
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Strong organisational and administrative skills.
- Ability to produce accurate reports, correspondence and documentation.
- Ability to gather, analyse and present information clearly.
- Ability to build and maintain positive relationships with supporters, partners and colleagues.
- Ability to use databases and digital systems effectively.
- Strong attention to detail and accuracy.
- Ability to manage confidential and sensitive information appropriately.
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Ability to work independently and as part of a team.
- Ability to prioritise workload and meet deadlines.
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Competent IT skills, including Microsoft Office and online communication platforms
Desirable:
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Ability to manage volunteers
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Previous experience in a sales, administrative, customer service, or business development role.
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Experience in preparing financial reports
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Ability to analyse performance data and identify trends.
- Basic design skills using Canva or similar software.
- Experience using CRM reporting functions.
Knowledge
Essential:
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Understanding of excellent customer/supporter service principles.
- Understanding of the importance of accurate record keeping and data management.
- Awareness of equality, diversity and inclusion principles.
- Awareness of confidentiality and data protection requirements.
- Understanding of safeguarding responsibilities in a charity setting.
- Understanding of health and safety responsibilities in the workplace.
Desirable:
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Knowledge of fundraising and income generation methods.
- Knowledge of the UK charity sector.
- Understanding of mental health challenges and the importance of mental health support services.
- Knowledge of community engagement and stakeholder relationship management.
- Understanding of Gift Aid and fundraising regulations.
- Familiarity with Beacon CRM or similar systems.
Attitude and Personal Attributes
Essential:
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Commitment to the values, vision and mission of BDC Mind.
- Passion for improving mental health and wellbeing within local communities.
- Friendly, approachable and professional manner.
- Positive and proactive attitude.
- High level of integrity and professionalism.
- Commitment to excellent service for supporters, service users and stakeholders.
- Willingness to learn and develop new skills.
- Flexible and adaptable approach to work.
- Reliable and dependable.
- Strong team player who contributes positively to organisational culture.
- Commitment to equality, diversity, inclusion and anti-discriminatory practice.
Desirable:
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Lived experience of mental heath
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Creative and innovative thinker.
- Enthusiastic ambassador for the organisation.
- Confidence in engaging with a variety of audiences.
- Resilient and able to remain calm under pressure.
- Interest in developing a career in fundraising, business development, communications or the charity sector.
How to Apply
Please click the 'Apply for this job' button and follow the steps to fill out the application form.
Upload your CV and a cover letter showing how your experience and skills match the Job Description and Person Specification.
Were unable to provide feedback to applicants who are not shortlisted.
We are committed to safeguarding vulnerable children and adults. All successful candidates will need to apply for a Disclosure and Barring Service (DBS) check and a right to work in the UK check.
