About
We are a well-established family business who have been operating in the North East region for over 40 years, specialising in road haulage & plant hire to companies within the construction, utilities and infrastructure sectors. We are looking to recruit an enthusiastic, motivated team player to join our growing head office team near Bishop Auckland.
This role will play a crucial part in the operations of the plant hire business and would suit someone with experience in heavy and large plant hire. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress.
Role & Responsibilities
Your primary responsibility will be to manage the maintenance and servicing of the plant equipment including ordering parts, ensure the PUWER and LOLER examinations are organised and kept in date, answer phone calls dealing with defects on machines including breakdowns or damages, ensure these are dealt with quickly and in a professional manner, allocating the jobs to fitters liaising with them for updates and recording the information onto the appropriate computer systems.
Responsibilities include:
- Manage maintenance and documented service requirements of all plant including regulatory compliance at all times
- Assist in the day to day running of hire operations ensuring plant machinery is processed through the workshops to meet hires
- Overseeing the workload of engineers in a busy workshop
- Liaising with engineers and customers to schedule servicing, maintenance, breakdowns or damages
- Ordering parts for the plant department, keeping adequate stocking levels of frequently used parts
- Processing hire desk admin regarding servicing, LOLER, PUWER, charges for damages, Job Sheets/Workshop Orders
- Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
- Resolve any issues regarding damages or disputes whilst maintaining good customer relations
Key skills, experience and/or qualifications required:
- Experience working in the plant hire industry or similar industry where you can demonstrate transferrable skills
- Previous experience working with Insphire software or similar computerised plant hire system is an advantage
- Excellent verbal and written communication skills with confidence to liaise and influence at all levels
- Essential the ability to multi-task and prioritise tasks to ensure deadlines are met
- Demonstrate strong organisation, planning & problem-solving skills with excellent attention to detail
- Strong team player with excellent leadership skills and the ability to work to own initiative
- Enthusiastic with a positive, can-do attitude being self-motivated with the ability to build working relationships
- Proficient IT skills with working knowledge of MS Office including Outlook, Word and Excel essential
- Committed and conscientious
- Willing to learn and put new skills into practice, to take responsibility for your own learning and development
- Full driving licence
This is a full time, permanent, office-based position. Working hours are Monday – Friday, 7.30am – 5.00pm with a 1/2 hour lunch break. Competitive salary from £35,000, negotiable depending on experience.
Please provide a covering letter and an up-to-date copy of your CV when applying to [email protected]. Closing date for applications is 26 June 2026. If you have not been contacted by 24 July 2026, please assume you have been unsuccessful on this occasion.
Job Type: Full-time
Pay: From £35,000.00 per year
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- Staindrop DL2: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
Work Location: In person
